Strive Global Events
Company Description
At Skillbridge Academy, we are committed to empowering individuals through innovative educational solutions. Our mission is to bridge the gap between potential and opportunity, helping learners unlock new skills and achieve career success. We foster a collaborative and growth‑focused environment where talent thrives, ideas are valued, and every contribution makes an impact.
Job Description We are seeking a motivated
Customer Service Agent
to join our Charlotte team. In this role, you will be the first point of contact for our clients, ensuring an exceptional service experience and providing guidance on our programs and offerings. This is a key position in maintaining the high standards and reputation of Skillbridge Academy.
Responsibilities
Handle incoming client inquiries via phone and email with professionalism and efficiency
Provide clear and accurate information about our programs and services
Resolve client issues promptly while maintaining a positive experience
Maintain detailed records of client interactions and transactions
Collaborate with internal teams to ensure consistent service delivery
Identify opportunities to improve processes and enhance customer satisfaction
Qualifications
Strong communication and interpersonal skills
Ability to remain professional and empathetic in all interactions
Detail‑oriented with excellent organizational skills
Problem‑solving mindset and ability to think on your feet
Comfortable working in a fast‑paced, dynamic environment
High level of professionalism and commitment to delivering outstanding service
Additional Information
Competitive salary: $44,000 – $48,000 per year
Opportunities for career growth and professional development
Comprehensive benefits package
Supportive and collaborative team environment
Skills development and ongoing training
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Job Description We are seeking a motivated
Customer Service Agent
to join our Charlotte team. In this role, you will be the first point of contact for our clients, ensuring an exceptional service experience and providing guidance on our programs and offerings. This is a key position in maintaining the high standards and reputation of Skillbridge Academy.
Responsibilities
Handle incoming client inquiries via phone and email with professionalism and efficiency
Provide clear and accurate information about our programs and services
Resolve client issues promptly while maintaining a positive experience
Maintain detailed records of client interactions and transactions
Collaborate with internal teams to ensure consistent service delivery
Identify opportunities to improve processes and enhance customer satisfaction
Qualifications
Strong communication and interpersonal skills
Ability to remain professional and empathetic in all interactions
Detail‑oriented with excellent organizational skills
Problem‑solving mindset and ability to think on your feet
Comfortable working in a fast‑paced, dynamic environment
High level of professionalism and commitment to delivering outstanding service
Additional Information
Competitive salary: $44,000 – $48,000 per year
Opportunities for career growth and professional development
Comprehensive benefits package
Supportive and collaborative team environment
Skills development and ongoing training
#J-18808-Ljbffr