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NCG Cinemas

Assistant Manager-Kingsport

NCG Cinemas, Kingsport, Tennessee, us, 37662

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At NCG Cinema, we are dedicated to exceeding the expectations of the movie‑going experience. We provide our guests with a safe, clean, and smooth outing. The culture at NCG is fast‑paced, exciting, and guest‑centered.

Job Description Assistant Manager

Employee Type Full Time

Who we want

Workstyle: high energy and takes initiative, performs tasks with team that requires cleaning, sanitizing, counting, scanning, and selling; an ability to thrive within many moving parts

Performance: pride and ownership in their team and workplace that results in taking decisive and self‑directing action to maintain NCG culture and standards

Customer-Centered: An outgoing, engaging, and friendly disposition with a desire for guests to have a great experience at NCG and calmly resolve guest concerns

Reliable: on‑time for shifts, picks up additional shifts as needed, and dressed professionally

What you will do The role of Assistant Manager at NCG Cinema is team and guest‑centered and manages employees by example. This includes an ability to autonomously operate the building, know and perform each floor role, assist in office work, resolve guest concerns, train new staff, and hold staff accountable through teaching and, if necessary, discipline, to NCG Standards.

Position requirements

Must be 18 years of age or older with thorough knowledge and ability to complete job responsibilities of Usher, Dual, and Team Lead

Ability to self‑lead and prioritize building tasks that need completed from cleaning and sanitation to movie presentation, concessions and concession inventory

Responsible and approachable manager whom employees can trust and go to in the absence of the General Manager being available

Managing employees by supporting hiring, leading training, 1‑1 engagement meetings, and supporting discipline

Supporting smooth business operations including all related duties for opening and closing the cinema

Flexibility to take on additional delegated responsibilities by the GM

Willingness and ability to work evenings, weekends, and holidays

Lift up to 40 pounds and maintain balance while carrying heavy and odd‑shaped objects

Seniority level Mid‑Senior level

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