NYU Langone Health
Office Assistant - NYU Langone Ambulatory Care East Meadow Neurology Associates
NYU Langone Health, East Meadow, New York, United States, 11554
Office Assistant - NYU Langone Ambulatory Care East Meadow Neurology Associates
3 days ago Be among the first 25 applicants
1153045_RR00111828 Job ID: 1153045_RR00111828
NYU Langone Hospital—Long Island
is a 591‑bed university‑affiliated medical center that offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services.
At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
Learn more about NYU Langone Hospital—Long Island and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube, and Instagram.
Position Summary We have an exciting opportunity to join our team as an Office Assistant for NYU Langone Ambulatory Care East Meadow Neurology Associates. In this role, the successful candidate will be responsible for providing basic front‑desk support for clinical intake operations. The role may involve pre‑authorizations and certifications, except for surgical procedures.
Job Responsibilities
Performs other duties as assigned.
Provides reception assistance (e.g., greets patients, answers calls, directs requests for assistance to the appropriate individual). Screens telephone callers in a pleasant and professional manner, takes messages, or directs callers to the appropriate person or area. Schedules routine appointments and follow‑ups for visits and procedures that do not require or have already been pre‑authorized. Refers all inquiries regarding pre‑authorizations/certifications to the appropriate person. Responsible for collecting and completing any patient‑related documents. Assists patients in enrolling in Patient Secure if necessary. Responsible for daily confirmation of patient appointments, with appropriate notations in the system. Maintains schedule to ensure no gaps in the scheduling system.
Responsible for patient check‑in and check‑out. Gathers all patient demographic data and materials from patients and/or their representatives. Obtains insurance information (ID card, member group numbers, etc.), verifies insurance eligibility electronically, takes a picture of the patient, and requests that they use Patient Secure. On subsequent visits, confirms demographic information and makes any necessary edits. Collects and has patients sign related documents including HIPAA, MSPQ, ABN, etc. Follows up with patients and/or their representatives, physician offices, etc. to gather missing data and materials in order to complete the intake process, or refers to more senior staff.
Responsible for collecting co‑pays and any other balances owed to the institution. Scans all necessary documents (insurance cards, lab requisitions, etc.) into the intake system. Monitors intake work queue for timely intake completion.
May be responsible for pre‑authorizations and certifications, except for surgical procedures. Ensures that appropriate procedure and diagnosis coding is used in the pre‑certification and verification process and questions physicians, if appropriate, to ensure accuracy and completeness of information.
Assists patients who have questions regarding insurance coverage. Refers patients in need of counsel on financial matters based on established criteria (e.g., denial of electronic insurance eligibility, ABN questions or concerns, pay‑or restrictions, payment, multi‑plan determinations, or any other financial issue) to the appropriate business office contact.
Maintains cooperative and professional relationships with physicians, nurses, and office and clinical staff. Types routine material such as forms and letters, envelopes, etc. Types materials neatly, accurately, and according to instructions.
Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior staff. Maintains confidentiality on privileged matters.
Maintains and receives files for the area. Maintains files in an organized and up‑to‑date manner to facilitate retrieval. Completes filing in accordance with departmental procedures. Sorts and distributes documents and forms for the area section. Distributes materials according to content of communications and departmental procedures. Logs materials with respect to time and data when applicable. Processes incoming and outgoing documents. Completes forms neatly. Secures appropriate signatures and forwards documents/forms to the correct destination based on pertinent Medical Center procedures. Maintains copies for files. Faxes documents in accordance with departmental procedures. Maintains supplies and cleanliness of space, restocking supplies as needed. Notifies supervisor of any shortage of supplies.
May assist, provide guidance, and/or train staff with completing intake‑related duties.
Minimum Qualifications To qualify you must have a high school diploma or equivalent. Excellent organizational, interpersonal and verbal and written communication skills, strong customer service skills, and the ability to complete multiple tasks efficiently and thrive in a team environment. Knowledge of Microsoft Office, database and internet applications. Light, accurate keyboarding skills.
Preferred Qualifications 6 months of physician practice office experience. Knowledge of medical terminology. Knowledge of EPIC Ambulatory.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Hospital—Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering: employees have access to financial security benefits, a generous time‑off program and employee resource groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well‑being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Langone Hospital—Long Island is an equal‑opportunity employer and is committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $54,164.99 – $54,165.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
#J-18808-Ljbffr
1153045_RR00111828 Job ID: 1153045_RR00111828
NYU Langone Hospital—Long Island
is a 591‑bed university‑affiliated medical center that offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services.
At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
Learn more about NYU Langone Hospital—Long Island and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube, and Instagram.
Position Summary We have an exciting opportunity to join our team as an Office Assistant for NYU Langone Ambulatory Care East Meadow Neurology Associates. In this role, the successful candidate will be responsible for providing basic front‑desk support for clinical intake operations. The role may involve pre‑authorizations and certifications, except for surgical procedures.
Job Responsibilities
Performs other duties as assigned.
Provides reception assistance (e.g., greets patients, answers calls, directs requests for assistance to the appropriate individual). Screens telephone callers in a pleasant and professional manner, takes messages, or directs callers to the appropriate person or area. Schedules routine appointments and follow‑ups for visits and procedures that do not require or have already been pre‑authorized. Refers all inquiries regarding pre‑authorizations/certifications to the appropriate person. Responsible for collecting and completing any patient‑related documents. Assists patients in enrolling in Patient Secure if necessary. Responsible for daily confirmation of patient appointments, with appropriate notations in the system. Maintains schedule to ensure no gaps in the scheduling system.
Responsible for patient check‑in and check‑out. Gathers all patient demographic data and materials from patients and/or their representatives. Obtains insurance information (ID card, member group numbers, etc.), verifies insurance eligibility electronically, takes a picture of the patient, and requests that they use Patient Secure. On subsequent visits, confirms demographic information and makes any necessary edits. Collects and has patients sign related documents including HIPAA, MSPQ, ABN, etc. Follows up with patients and/or their representatives, physician offices, etc. to gather missing data and materials in order to complete the intake process, or refers to more senior staff.
Responsible for collecting co‑pays and any other balances owed to the institution. Scans all necessary documents (insurance cards, lab requisitions, etc.) into the intake system. Monitors intake work queue for timely intake completion.
May be responsible for pre‑authorizations and certifications, except for surgical procedures. Ensures that appropriate procedure and diagnosis coding is used in the pre‑certification and verification process and questions physicians, if appropriate, to ensure accuracy and completeness of information.
Assists patients who have questions regarding insurance coverage. Refers patients in need of counsel on financial matters based on established criteria (e.g., denial of electronic insurance eligibility, ABN questions or concerns, pay‑or restrictions, payment, multi‑plan determinations, or any other financial issue) to the appropriate business office contact.
Maintains cooperative and professional relationships with physicians, nurses, and office and clinical staff. Types routine material such as forms and letters, envelopes, etc. Types materials neatly, accurately, and according to instructions.
Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior staff. Maintains confidentiality on privileged matters.
Maintains and receives files for the area. Maintains files in an organized and up‑to‑date manner to facilitate retrieval. Completes filing in accordance with departmental procedures. Sorts and distributes documents and forms for the area section. Distributes materials according to content of communications and departmental procedures. Logs materials with respect to time and data when applicable. Processes incoming and outgoing documents. Completes forms neatly. Secures appropriate signatures and forwards documents/forms to the correct destination based on pertinent Medical Center procedures. Maintains copies for files. Faxes documents in accordance with departmental procedures. Maintains supplies and cleanliness of space, restocking supplies as needed. Notifies supervisor of any shortage of supplies.
May assist, provide guidance, and/or train staff with completing intake‑related duties.
Minimum Qualifications To qualify you must have a high school diploma or equivalent. Excellent organizational, interpersonal and verbal and written communication skills, strong customer service skills, and the ability to complete multiple tasks efficiently and thrive in a team environment. Knowledge of Microsoft Office, database and internet applications. Light, accurate keyboarding skills.
Preferred Qualifications 6 months of physician practice office experience. Knowledge of medical terminology. Knowledge of EPIC Ambulatory.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Hospital—Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering: employees have access to financial security benefits, a generous time‑off program and employee resource groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well‑being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Langone Hospital—Long Island is an equal‑opportunity employer and is committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $54,164.99 – $54,165.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
#J-18808-Ljbffr