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NC Department of Health and Human Services

Administrative Specialist I - Cherry Hospital

NC Department of Health and Human Services, Raleigh, North Carolina, United States

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Administrative Specialist I - Cherry Hospital Posted 2 days ago. Position number 60045926, Grade NC08. Salary range: $37,782 - $66,120.

Agency:

Department of Health and Human Services

Division:

Cherry Hospital

About the Facility:

Cherry Hospital is a state‑of‑the‑art psychiatric hospital located in Goldsboro, North Carolina. It serves the eastern counties of the state and provides a healing environment for patients.

Description of Work This position is responsible for interviewing patient/guardians to accurately collect demographic, financial, and insurance information for the Epic system. The individual will use Epic’s Real Time Eligibility (RTE) and external portals to confirm health plan coverage, obtain authorization information, monitor and resolve assigned work queues in Epic, and work closely with Central Billing Office staff to prevent billing delays. The role also includes managing a patient’s personal funds to ensure compliance with policies.

Knowledge, Skills, and Abilities / Management Preferences

Strong communication skills in both oral and written form.

Ability to organize and work independently.

Working knowledge of health insurance eligibility.

Ability to utilize office equipment and other relevant technology (software and systems) to meet organizational needs.

Preference for candidates with two years of related administrative experience or an equivalent combination of education and experience.

Recruitment Range $37,782 - $66,120.

Position Requirements Minimum Education: High school diploma or GED with two years of related administrative experience; or equivalent combination of education and experience.

Mandatory Conditions This position is designated as mandatory and must report or stay over during adverse weather events.

Current Employment Seniority level: Entry level Employment type: Full‑time Job function: Administrative Industry: Government Administration

EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and is dedicated to providing a work environment free from unlawful discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities, pregnancy, religious beliefs, and other protected bases.

Application Process Complete the online application in its entirety. Resumes will not be accepted. Submit your application by the closing date.

Contact Recruiter: Jennifer Jones Email: talentacquisition@dhhs.nc.gov

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