Domino's
ABOUT THE JOB
You were born to be the boss. If you thrive on making sure everyone gets their job done, Domino’s Pizza needs you. This role is for a dedicated individual who can manage everything during a shift—from cash and inventory to standards compliance and customer experience.
JOB DESCRIPTION The Assistant Manager is responsible for controlling all operations while setting a positive example for staff and customers. You’ll manage cost controls, inventory, cash, and customer relations, ensuring that all company policies are followed 100% of the time.
JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control, and customer relations. You must set the example, follow ALL policy and procedures 100% of the time, and expect the same from your crew.
Staffing
Paperwork
Cost controls
Cash control
Food management
Work to a schedule
Perfect image and adherence to standards
Great customer service
Attendance and punctuality
Transportation to/from work
Store cleanliness
Marketing
Profitability
ADVANCEMENT Many of our team members began as delivery drivers and are now successful franchise owners. Pathways include Assistant Manager → General Manager → Franchisee or Manager Corporate Operations. Our stores provide a world of opportunity.
DIVERSITY Our mission is to recognize, appreciate, value, and utilize the unique talents and contributions of all individuals. We create an environment where everyone can reach their highest potential.
SUMMARY STATEMENT We take pride in our team members, and our team members take pride in Domino’s Pizza! Being the best pizza delivery company in the world requires exceptional team members working together.
GENERAL JOB DUTIES FOR ALL STORE TEAM MEMBERS
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk‑in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
TRAINING Orientation and training are provided on the job.
COMMUNICATION SKILLS
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.
ESSENTIAL FUNCTIONS / SKILLS
Add, subtract, multiply, and divide accurately and quickly (may use calculator).
Make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements.
Enter orders using a computer keyboard or touch screen.
Navigate using a map, locate addresses within a designated delivery area.
Navigate adverse terrain including multi‑story buildings, private homes, and other delivery sites while carrying product.
WORK CONDITIONS
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In‑store temperatures range from 36°F in cooler to 90°F and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters, including walk‑in cooler.
Hot surfaces and tools, up to 500°F.
Sharp edges and moving mechanical parts.
Varying and sometimes adverse weather conditions when delivering product, driving, and couponing.
SENSING
Talking and hearing on the telephone.
Near and mid‑range vision for most in‑store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
Far vision and night vision for driving.
TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
PHYSICAL REQUIREMENTS Standing:
Most tasks are performed from a standing position. Walking surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36″ and 48″.
Walking:
For short distances for short durations. Delivery personnel must travel between the store and delivery vehicle and from the vehicle to the customer’s location.
Sitting:
Paperwork is normally completed in an office at a desk or table.
Lifting:
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases weighing up to 50 pounds with dimensions up to 3 ft × 1.5 ft. Cases are usually lifted from floor and stacked onto shelves up to 72″ high.
Carrying:
Large cans (≈3 lb 7 oz) are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 lb is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, weighing approximately 12 lb per tray. During delivery, carry pizzas and beverages while walking and climbing.
Pushing:
To move trays placed on dollies. A stack of trays on a dolly is approximately 24″–30″ and requires a force of up to 7.5 lb to push. Trays may also be pulled.
Climbing:
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. During delivery, navigation of five or more flights of stairs may be required.
Stooping / Bending:
Forward bending at the waist is necessary at the pizza assembly station. Feet room is present, but workers cannot flex their knees while standing. Duration of this position is approximately 30–45 s at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.
Crouching / Squatting:
Performed occasionally to stock shelves and to clean low areas.
Reaching:
Reaching is performed continuously; up, down, and forward. Workers reach above 72″ occasionally to turn on/off oven controls, change prices on signs, and lift and lower objects to and from shelves. Workers reach down to perform tasks such as scooping cornmeal or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Driving:
Deliver pizzas within a designated delivery area. A team member may make several deliveries per shift.
Machines, Tools, Equipment, Work Aids:
Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter, and pizza peel.
Driving Specific Job Duties:
Deliver product by car and then to door of customer. Deliver flyers and door hangers.
Requires:
Valid driver’s license with a safe driving record meeting company standards. Access to an insured vehicle that can be used for delivery.
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JOB DESCRIPTION The Assistant Manager is responsible for controlling all operations while setting a positive example for staff and customers. You’ll manage cost controls, inventory, cash, and customer relations, ensuring that all company policies are followed 100% of the time.
JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control, and customer relations. You must set the example, follow ALL policy and procedures 100% of the time, and expect the same from your crew.
Staffing
Paperwork
Cost controls
Cash control
Food management
Work to a schedule
Perfect image and adherence to standards
Great customer service
Attendance and punctuality
Transportation to/from work
Store cleanliness
Marketing
Profitability
ADVANCEMENT Many of our team members began as delivery drivers and are now successful franchise owners. Pathways include Assistant Manager → General Manager → Franchisee or Manager Corporate Operations. Our stores provide a world of opportunity.
DIVERSITY Our mission is to recognize, appreciate, value, and utilize the unique talents and contributions of all individuals. We create an environment where everyone can reach their highest potential.
SUMMARY STATEMENT We take pride in our team members, and our team members take pride in Domino’s Pizza! Being the best pizza delivery company in the world requires exceptional team members working together.
GENERAL JOB DUTIES FOR ALL STORE TEAM MEMBERS
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk‑in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
TRAINING Orientation and training are provided on the job.
COMMUNICATION SKILLS
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.
ESSENTIAL FUNCTIONS / SKILLS
Add, subtract, multiply, and divide accurately and quickly (may use calculator).
Make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements.
Enter orders using a computer keyboard or touch screen.
Navigate using a map, locate addresses within a designated delivery area.
Navigate adverse terrain including multi‑story buildings, private homes, and other delivery sites while carrying product.
WORK CONDITIONS
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In‑store temperatures range from 36°F in cooler to 90°F and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters, including walk‑in cooler.
Hot surfaces and tools, up to 500°F.
Sharp edges and moving mechanical parts.
Varying and sometimes adverse weather conditions when delivering product, driving, and couponing.
SENSING
Talking and hearing on the telephone.
Near and mid‑range vision for most in‑store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
Far vision and night vision for driving.
TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
PHYSICAL REQUIREMENTS Standing:
Most tasks are performed from a standing position. Walking surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36″ and 48″.
Walking:
For short distances for short durations. Delivery personnel must travel between the store and delivery vehicle and from the vehicle to the customer’s location.
Sitting:
Paperwork is normally completed in an office at a desk or table.
Lifting:
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases weighing up to 50 pounds with dimensions up to 3 ft × 1.5 ft. Cases are usually lifted from floor and stacked onto shelves up to 72″ high.
Carrying:
Large cans (≈3 lb 7 oz) are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 lb is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, weighing approximately 12 lb per tray. During delivery, carry pizzas and beverages while walking and climbing.
Pushing:
To move trays placed on dollies. A stack of trays on a dolly is approximately 24″–30″ and requires a force of up to 7.5 lb to push. Trays may also be pulled.
Climbing:
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. During delivery, navigation of five or more flights of stairs may be required.
Stooping / Bending:
Forward bending at the waist is necessary at the pizza assembly station. Feet room is present, but workers cannot flex their knees while standing. Duration of this position is approximately 30–45 s at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.
Crouching / Squatting:
Performed occasionally to stock shelves and to clean low areas.
Reaching:
Reaching is performed continuously; up, down, and forward. Workers reach above 72″ occasionally to turn on/off oven controls, change prices on signs, and lift and lower objects to and from shelves. Workers reach down to perform tasks such as scooping cornmeal or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Driving:
Deliver pizzas within a designated delivery area. A team member may make several deliveries per shift.
Machines, Tools, Equipment, Work Aids:
Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter, and pizza peel.
Driving Specific Job Duties:
Deliver product by car and then to door of customer. Deliver flyers and door hangers.
Requires:
Valid driver’s license with a safe driving record meeting company standards. Access to an insured vehicle that can be used for delivery.
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