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Applebee's Neighborhood Grill + Bar

Assistant Manager

Applebee's Neighborhood Grill + Bar, Conway, New Hampshire, us, 03818

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Flynn Group, founded by Greg Flynn, began its journey by acquiring eight Applebee’s locations in 1999. Over the next two decades, the company grew by building new stores and acquiring other franchise operators, becoming the largest Applebee’s franchisee in the world. This strong foundation allowed Flynn Group to expand into other brands, countries, and industries. We currently operate over 460 Applebee’s restaurants across 24 states.

Flynn Applebee’s is one of the seven premier brands within Flynn Group, which has grown to be the largest franchise operator worldwide. We manage a diversified portfolio of iconic, world‑class restaurants, including Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s, and Planet Fitness. Our primary mission is to be the premier operator within each of these brands, guided by our core values: Care Genuinely for People, Play like a Champion, and Win as One.

Position Description As an Applebee’s® Assistant Manager, you will be engaged in all aspects of day‑to‑day restaurant operations. You are responsible for inspiring guests and staff to enjoy their experience every day at Applebee’s®. You will serve as a team leader, excellent problem‑solver, stress‑tolerant individual who rises above challenges, and you will work hard while enjoying outstanding time doing it.

Essential Duties And Responsibilities

Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit.

Cultivates a culture in accordance with the Flynn Applebee’s Premier Card of our core values and beliefs.

Ensures the immediate response and correction of all verbal guest complaints to self and staff.

Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee’s standards.

Maintains departmental inventory levels.

Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks.

Effectively schedules employees to meet sales demands.

Maintains effective safety and security programs.

Promotes and leads restaurant organization, cleanliness and sanitation.

Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs.

Promotes quality recruitment and referrals of potential team member and management candidates.

Promotes Flynn | Applebee's training procedures for new managers.

Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems.

Participates in the constant development of employees using One‑on‑One and performance documentation, and contributes to the completion of written evaluations.

Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development.

Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action.

Assures compliance with company policies, practices and procedures.

Responsible for controlling cost in assigned department.

Compliance with local, state and federal laws, regulations and guidelines.

Drives bi‑weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion.

Responsible for preparing and submitting accurate daily paperwork.

Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards.

Provides a role model for managers and employees.

Develops self on all store related technology.

Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant. This includes cooking on the line, expo, seating guests, bartending, etc.

Uses the Management Development Program for continuous growth of leadership skills and proficiencies.

Education and Experience

At least 2‑3 years restaurant management experience.

Serve Safe Food and Serve Safe Alcohol certifications also a plus.

Physical Standards

Work various shifts ranging in hours, including weekends.

Stand and exhibit well‑paced mobility for up to ten (10) hours in length.

Safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.

Read and write to facilitate communication. Must possess finger and hand dexterity for using small tools and equipment.

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team.

Referrals increase your chances of interviewing at Applebee's Neighborhood Grill + Bar by 2x.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industries

Restaurants

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