CVS Health
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Shift Supervisor
role at
CVS Health .
At CVS Health, we’re building a world of health around every consumer, surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
Manage store operations and work effectively with store management and crew.
Supervise the store’s crew through assigning, directing, and following up of all activities.
Effectively communicate information both to and from store management and crews.
Assist customers with their questions, problems and complaints.
Promote CVS customer service culture (greet, offer help, and thank).
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
Maintain customer/patient confidentiality.
Price merchandise, stock shelves, and execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise.
Execute the display and maintenance of off‑shelf merchandise.
Reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills and supervision skills.
Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime, and to respond to urgent store issues.
Preferred Qualifications
Experience as a retail supervisor.
Education High School Diploma or Equivalent Preferred but Not Required.
Anticipated Weekly Hours 40
Time Type Full time
Pay Range The Typical Pay Range for This Role is
$16.00 - $23.00 .
This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Benefits
Affordable medical plan options, a 401(k) plan with matching company contributions, and an employee stock purchase plan.
No‑cost wellness programs, tobacco cessation, weight management, confidential counseling and financial coaching.
Benefit solutions including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and more, depending on eligibility.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Shift Supervisor
role at
CVS Health .
At CVS Health, we’re building a world of health around every consumer, surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
Manage store operations and work effectively with store management and crew.
Supervise the store’s crew through assigning, directing, and following up of all activities.
Effectively communicate information both to and from store management and crews.
Assist customers with their questions, problems and complaints.
Promote CVS customer service culture (greet, offer help, and thank).
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
Maintain customer/patient confidentiality.
Price merchandise, stock shelves, and execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise.
Execute the display and maintenance of off‑shelf merchandise.
Reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills and supervision skills.
Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime, and to respond to urgent store issues.
Preferred Qualifications
Experience as a retail supervisor.
Education High School Diploma or Equivalent Preferred but Not Required.
Anticipated Weekly Hours 40
Time Type Full time
Pay Range The Typical Pay Range for This Role is
$16.00 - $23.00 .
This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Benefits
Affordable medical plan options, a 401(k) plan with matching company contributions, and an employee stock purchase plan.
No‑cost wellness programs, tobacco cessation, weight management, confidential counseling and financial coaching.
Benefit solutions including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and more, depending on eligibility.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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