Job Details Job Location : 191 PEACHTREE STREET NE. SUITE 1000, - ATLANTA, GA Salary Range : Undisclosed Systems & Data Analyst The Community Foundation for Greater Atlanta works to inspire and lead our region toward equity and shared prosperity for all who call our region home. We work with a shared commitment to the community working with residents, neighborhoods and civic leaders across public, private and philanthropic sectors to seize the greatest opportunities and solve the region’s most pressing challenges. Reporting to the Manager, Donor Services & Grants Management, the Systems & Data Analyst must have a passion for donor service operations, processes, and continuous improvement. The ideal candidate will be team-service oriented, self-directed, and comfortable in a setting where they help to operationalize systems using a variety of data. The Systems & Data Analyst will implement system improvements to ensure seamless integration of data and information ensuring the integrity of all data related to development, revenue tracking, database management and reporting. They will manage and maintain efficient practices, systems and tools, including but not limited to customizing data, generating accurate reports, and tracking results and trends in data. Essential Functions of the Position: Database Management: Develop and maintain philanthropic data systems and processes that enable operational excellence and efficiency. Review and confirm accuracy of all grant-related information, updating, as needed, on a routine basis and in batch as programs change or as needed for analyses and special projects. Serve as an expert on the CRM systems within the Donor Services and Grants Management Team, assist in its use, and ensure all appropriate utilization by all staff to help fundraising efforts. Oversee and manage ongoing processes for data hygiene and audits (including Foundant C-Suite, Donor Portal and other research & evaluation tools), including prospecting, identifying donor biographical information and potential duplicate records, as well as coordinating with cross-department teammates ensuring data is current with appropriate data integrity protocols. Provide support in the standardization of philanthropic systems e.g., donor relations, DAF setup, Foundant deployment. Maintain data relating to donor-related events and direct mail campaigns, including producing and tracking reports, mailing and email lists, and donor lists for communications, including detailed segmentation groups based on previous giving and engagement, committees, event invitations, and internal use. Build donor lists for annual solicitations and event invitations. Develop and improve source-based tracking systems for gifts (i.e. campaign tracking), including pulling regular year-to-date (YTD) reports that accurately reflect progress on goals for the Philanthropy and Community Impact teams. In collaboration with IT, create a regular reporting structure and dashboards that allows the retention and acquisition team members to track progress to the goals/KPI’s (with previous year comparisons) Reporting, Data Analysis & Communication Conduct analyses of grant data and respond to data and information requests from staff and external constituents, including partner organizations. Serve as a primary point of contact with the Communications department for grant-related data including developing and updating communications on funding practices, developing and maintain the grants section of the website managing the export of grants to the web on a monthly basis and keeping web statistics on grantmaking current. Generate data on grantmaking for board book, along with other custom reports that may be needed to inform the board and senior leadership on fund’s grantmaking activities. Partner with staff on data analysis and reporting as required, including impact assessments and program reviews. Track donor preferences, giving patterns for targeted outreach, grant distribution patterns and other data unique to the donor. Conduct donor segmentation for personalized communication and engagement. Operational Excellence Provide support in the development of operational processes and policies identifying operational improvement to create efficiency and effectiveness including partnering with marketing, community impact, IT and finance. Provide support in donor and collective giving partnership research, cultivation and stewardship. Support the design of the department’s training tools, processes and other technologies to advance work of department for potential and current donors to meet the goals of the organization. Ensure fund distributions align with donor intent and IRS regulations. Monitor grant compliance and restrictions to prevent issues. Asist in investment performance tracking for donor-advised funds. Support tax documentation and end-of-year donor reporting needs (i.e. gift acknowledgment) Other duties as assigned. Qualifications: Bachelor’s degree in finance, technology, public policy or related field(s) and 6+ years’ experience related to the duties and responsibilities outlined in this profile with minimum of 5 years of database and information management experience; or 8+ years’ relevant experience. Foundation or philanthropic experience highly preferred. Ability to collaborate effectively in a fast-paced, team-oriented, and goal-driven environment with the utmost level of integrity. Strong knowledge of grants management and philanthropic developments, including in areas of nonprofit regulations in order to identify and integrate best practices to the Fund’s grantmaking processes. Strong analytical and problem-solving skills including the ability to think critically, analyze and assess data. Experience with procedures and software used in philanthropy records systems including proficiency in Microsoft Office Suite and CRMs, e.g. Foundant, Salesforce, Donor Central, etc. Strong organizational skills with ability to manage multiple tasks, projects and competing priorities concurrently with flexibility and keen attention to detail. Skilled at working independently to prioritize workload and performance effectively under pressure to met tight deadlines. Exceptional interpersonal, verbal and communication skills with a strong focus on customer service. Proven ability to engage diplomatically, tactfully, and professionally with individuals at all levels, including staff and external stakeholders. Must model the organization’s core values and have a strong commitment to diversity, equity, and inclusion. Other: The Community Foundation operates in a hybrid working environment with staff working in-office three days per week with the opportunity to work two days remote per week if in good standing. Compensation: To be determined based upon experience and qualifications within the anticipated salary range of $85,000-$90,000. This position is exempt and employee is eligible for the Foundation’s competitive health and benefits plan: Paid time off: Two weeks of accrued paid vacation Two weeks accrued paid sick leave Four mental health days Two personal days Two floating holidays Ten holidays Benefits: All benefits effective on date of hire – no waiting period 100% employer-paid benefits (medical, dental, vision) for employee-only insurance plans 100% employer-paid life insurance and AD&D 100% employer-paid short-term disability and long-term disability 100% employer-paid parking downtown Atlanta or monthly MARTA card Affordable plans for legal insurance, critical illness, supplemental life, and more Employee Assistance Program Retirement: Immediate eligibility for employee contribution to 403b plan After one-year anniversary with organization, all employees receive an employer-paid contribution of 6% of their salary to a 403b plan regardless if the employee contributes to retirement Culture and Development: Individual Development Plans (IDPs) for each team member including trainings, resources, development opportunities, etc. Two wellness rooms for mental health with self-care items Fun monthly employee engagement activities To Apply: Please apply directly on our career site . Due to the volume of candidates, we are unable to provide status updates to applicants or accommodate phone calls or walk-ins regarding open positions. The Community Foundation for Greater Atlanta provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The Community Foundation for Greater Atlanta values diversity and inclusion; therefore, we honor the diverse needs, strengths, voices, and backgrounds of all individuals in our regional community. #J-18808-Ljbffr
Community Foundation of Greater Atlanta