All the benefits and perks you need for you and your family:
Benefits from Day One
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Shift : Monday- Friday Fulltime 8:00am-5:00pm
Job Location : AltamonteSprings
The role you will contribute:
The Enterprise Network Analyst (Technical Lead) is responsible for the technical guidance and escalation for a team of highly experienced Enterprise Network Analysts. The technical guidance and escalation involve areas of Route/Switch, Security and Wireless technologies. Technologies utilized by the Network Analyst Senior include: Cisco IOS, Cisco Prime, Cisco Catalyst, Cisco ISE, Firewalls, NetBrain, SolarWinds and Wireless Flex Connect. The position also requires demonstrated competence in LAN/WAN technologies, EIGRP, OSPF, Spanning Tree, SDN (Software Defined Networking). Last, the Enterprise Network Analyst (Technical Lead) is responsible for the coordination of cross-functional teams in relation to the deployment and support of the physical/virtual network infrastructure. This individual is responsible for coordination, management of Enterprise Network projects that may be as extensive as building a new site or converting/rebuilding an acquired site.
The value you will bring to the team:
Administration
Examples of the administrative responsibilities for the Enterprise Network Analyst (Technical Lead) include, but are not limited to, the following:
Collaboration - Participate in business planning meetings to understand and recommend the best technical, most cost-effective, network solutions that meet initial capacity, long-term scalability and growth, and performance requirements.
Change Control - Adhere and follow all change management policies to ensure that the work is documented and meets the organizational requirements. This includes the creation, submission, review, and periodic representation of complex changes in the weekly change management meetings.
Mentoring - Coach and mentor other Network Engineers, providing them with both technical and professional guidance. Assist in the management in the development of educational plans and knowledge transfer sessions in order to increase the technical and professional skill level of the team.
Policy and Standards – Review and enforce policies and standards developed within the Network Analyst Team, those provided by the Network Engineering Team, and those provided at the organizational level.
Status Reports - Submit weekly status reports to the team Leadership that provide a high-level summary of projects, support and administrative topics.
Technical Coordination with Enterprise Network Engineering – Collaborate and coordinate efforts with the Enterprise Network Engineering Team in the planning, design, deployment, and support of Network related technologies.
Team Escalation – Serve as an escalation contact for the technical service line to the team Leadership and at times, Senior Leadership
Technical Planning - Assist in the development of operational roadmaps and related timelines that help position the Enterprise Network Engineering Team to meet both the short-term and long-term technical and business-related objectives of the organization. Provide the required technical oversight to guarantee the successful completion of the listed projects and timelines.
Network Administration
The Technical responsibilities of the Enterprise Network Analyst (Technical Lead) deployment, upgrade and support of the enterprise and facility network infrastructure. Examples of the duties and responsibilities included, but are not limited to, the following:
Network Infrastructure Support - Provide the required network support for the deployment of infrastructure network topology architecture, processes and reports. Investigate functionality issues related to application connectivity, security and system configurations. Work with technical application teams in the review, analysis and resolution to network related performance issues.
Network Administration - Perform the required work associated with network administration, such as the installation and configuration of network infrastructure, the onboarding of network devices into monitoring and security platforms, and the implementation of maintenance processes that ensure the continued stability and performance of network systems. Examples of specific tools associated to Network monitoring, troubleshooting and administration include:
Cisco Prime
Network Probes and Taps
SolarWinds
Struxureware
Wireshark
Iperf
NetBrain
LiveAction
BeyondTrust
ServiceNow
Airmagnet and/or Ekahau
Wireless Troubleshooting
High-Availability - Work with other application and other technical teams in provide localized high-availability
Inventory and Lifecycle Management - Assist in the development of project plans, including related timelines, for the scheduled refresh and network version upgrades of existing systems. The project plans should incorporate both short-term and long-term technical objectives, along with analysis on capacity, performance and security considerations. Maintain records of hardware inventory, software licensing, and handle RMA returns of obsolete or defective equipment.
Monitoring and Optimization - Manage and participate in the monitoring, optimization and diagnosis of currently deployed network systems. Provide the appropriate documentation to management, detailing the root cause analysis of outages, performance concerns, and propose resolution and optimization options.
Security - Work closely with the Team Leadership and security teams to review, support, and monitor organizational security initiatives. Provide remediation efforts as needed if vulnerabilities are identified.
Technical System Support – Collaborate with the Network Analyst Team and Technical Leads and Enterprise Network Engineering Team to plan, deploy, configure, and support the AdventHealth Network Infrastructure. Provide the necessary support in the investigation and resolution of system level issues