Communications Manager

The Communications Manager supports the day-to-day operations of the museum's Communications department. Reporting to the Director of Communications, this mid-level role is responsible for implementing communication strategies across channels, producing high-quality content, and collaborating with internal and external stakeholders to promote the museum's exhibitions, events, and initiatives.
Requirements and Key Competencies

• Bachelor's degree in Communications, Marketing, Public Relations, or a related field.
• A minimum of five years of relevant experience, or a combination of education and experience demonstrating equivalent knowledge and skills.
• Demonstrated leadership skills and the ability to manage multiple projects with precision and efficiency.
• Proven excellence in verbal and written communication.
• Strong analytical, decision-making, and problem-solving capabilities.
• Ability to work both independently and collaboratively in a fast-paced environment.
• High attention to detail and ability to manage competing priorities and deadlines.
• Comfort interacting with a diverse range of stakeholders including staff, media, donors, and the general public.
• Commitment to excellence, professionalism, and discretion.
• Uphold the professional standards of the field and maintain the museum's reputation.
• Adhere to the museum's code of ethics and avoid conflicts of interest.
• Respect the diversity of the museum's staff, volunteers, and audiences.
• Maintain confidentiality and comply with all museum policies and procedures.

Responsibilities
Strategic Communications and Content Development

• Assist in developing and executing communications strategies with the Director of Communications.
• Write copy for a variety of platforms, including the press releases, media communications, museum website, email communications, Cleveland Art (membership magazine), marketing collateral, and other exhibition-related materials.
• Support the Digital Communications Manager by assisting in content creation for social media posts and other digital channels.
• Manage workflow and deadlines for exhibition and campaign communications.

Media and Public Relations

• Respond to media inquiries and coordinate approvals and asset collection for media use.
• Develop and maintain relationships with media outlets, influencers, affiliate groups, and external partners.
• Coordinate and organize photo shoots, including scheduling and liaising with internal teams and photographers.

Project Management and Internal Collaboration

• Collaborate cross-departmentally to gather communications assets, including fact sheets, images, checklists, and curatorial narratives.
• Assist with posting digital content as needed.
• Attend internal planning and programming meetings and represent the museum on external committees when appropriate.
• Track and report on media coverage, campaign performance, and internal communication initiatives.

Application Materials: Please submit a cover letter, resume, and contact information for 3 professional references
Salary range: $50,000 - $55,000, Full-time work is 35 hours per week; occasional overtime might be necessary.
The position comes with a generous package of benefits, listed below.
Full-time Benefits include:

• Partner level membership to CMA


• Free, unlimited admission to select Cleveland Museum of Art ticketed exhibitions (two adult member tickets per visit, subject to availability)
• 50% off admission to select ticketed exhibitions for members' guests
• Free admission to select ticketed exhibitions for unlimited children, 17 and younger, when accompanied by a member
• Priority registration and discounts for museum art classes for adults and children
• 20% discount in the museum store
• 10% discount in the museum restaurant and caf
• Annual subscription to Cleveland Art members magazine


• Free Garage Parking
• Your employment relationship with the museum qualifies you for free or discounted admissions to other cultural institutions such as the Natural History Museum, Botanical Gardens, The Cleveland Zoo, etc.
• Medical
• Dental
• Vision
• Life and Accidental Death and Dismemberment Insurance
• Voluntary Life
• Short Term Disability
• Long Term Disability
• HSA
• FSA

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.