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3V Expansions

Sales & Customer Experience Representative

3V Expansions, Temecula, California, United States

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At 3V Expansions, we believe that world-class technology requires world-class representation. As a Sales & Customer Experience Representative, you will be the face of Frontier’s residential campaign, specializing in high-speed Fiber and advanced wireless devices. The Sales & Customer Experience Representative provides clear, professional consultations to help households optimize their respective connectivity needs. As a Sales & Customer Experience Representative, you’ll provide professional guidance on symmetrical fiber-optic logistics and the latest wireless device upgrades. The Sales & Customer Experience Representative translates complex network specifications into clear consumer value, ensuring that families benefit from the most reliable, future-proof technology available.

Key Responsibilities of the Sales & Customer Experience Representative

Introduce Frontier Fiber internet, smartphones, wireless devices, and smart home solutions to residential customers in Temecula.

Assess household connectivity needs and recommend customized Frontier service plans that optimize bandwidth and mobile performance.

Manage the customer journey from inquiry through enrollment, activation, and ongoing account support.

Explain the benefits of Frontier Fiber technology, including symmetrical speeds, low latency, and reliable copper‑free infrastructure.

Ensure compliance and data integrity by documenting account changes and processing service orders in Frontier sales platforms.

Stay updated on Frontier hardware launches, regional Fiber expansions, and promotional pricing to deliver accurate information.