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Aditi Consulting

Technical Support Engineer

Aditi Consulting, Iowa City, Iowa, United States

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Payrate: $35.00 - $40.00/hr. Responsibilities: Provide Hardware, Software and Network support, diagnose, troubleshoot and resolves issues. Work well with geographical diverse teams/users. Own issues through resolution, escalate when necessary. Keep leadership informed of issues and status, maintain record logs. Manage back office tasks ( network monitoring, anti-virus, deployments, servers, updates, patches etc) A bachelor's degree in Computer Science or closely related degree is required. Additional certification in industry-specific networks or operating systems may be required. A strong customer service background and a positive outlook on problem-solving. Must Have: Manufacturing IT technical and programming experience, E2E understanding of local digital solutions that run and support the sites POH/DTC Operations. Understand information security requirements and how that applies to the sites local applications. Knowledge of SQL databases Nice to Have: Knowledge in developing code in Python Leveraging Knime to pull data from the Corporate Data Lake Pay Transparency: The typical base pay for this role across the U.S. is: $35.00 - $40.00/hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance. Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded. Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to messages or by contacting privacy@aditiconsulting.com. For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy #AditiConsulting