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Boundless Promotions

Client Support Specialist

Boundless Promotions, Los Angeles, California, United States

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Join

Boundless Promotions

, a marketing firm that sets the standard for residential technology advocacy. Our

Client Support Specialist

role is pivotal in representing AT&T's premier solutions. The

Client Support Specialist

acts as the authoritative bridge, providing disciplined support that translates complex mobile and fiber-optic offerings into clear connectivity for every resident.

As a

Client Support Specialist

, you embody AT&T's excellence through mastery of flagship smartphones and Fiber infrastructure. The

Client Support Specialist

delivers consultative support that precisely aligns smartphones and fiber-optic solutions with household digital requirements, executing service plan optimization with technical precision.

Core Functions of the Client Support Specialist:

Act as the main resource for residential customers, guiding them through AT&T smartphone options, wireless plans, and Fiber internet solutions. Review household accounts to align service tiers with bandwidth needs and mobility preferences, ensuring optimal efficiency. Address connectivity and account inquiries with technical accuracy, supporting smooth activations and reliable service performance. Highlight AT&T Fiber’s benefits such as symmetrical speeds and the ability to power smart home networks. Process enrollments and upgrades with precision, documenting interactions in AT&T’s sales platforms to maintain compliance. Stay current on AT&T smartphone launches, wireless device updates, and Fiber expansions, reinforcing consistent messaging across the Canoga Park territory.