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CVS Health

Operations Manager

CVS Health, Hampton, Virginia, United States, 23661

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Operations Manager

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CVS Health .

Position Summary The Operations Manager is a member of the Store Management team, tasked with driving store execution and performance to build consumer loyalty to CVS/pharmacy. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

Responsibilities

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Operations Managers are not part of the CVS/pharmacy Retail Management Development Program and are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should apply for Store Manager in Training openings.

Essential Functions

Lead others and work effectively with store crews

Supervise, assign, and direct activities of the store’s crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with action plans for operational and service improvement

Assist customers with their questions, problems, and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills, and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill.

Ability to work a full-time flexible schedule, including early morning, overnight, and weekend shifts, as well as overtime and urgent issue response.

Preferred Qualifications

Experience as a retail manager or supervisor.

Education High School Diploma or Equivalent (preferred but not required).

Anticipated Weekly Hours 40

Time Type Full time

Pay Range $18.00 - $28.00 per hour (base rate dependent on experience, education, geography, and other factors).

Benefits

Affordable medical plan options, a 401(k) plan with company match, and an employee stock purchase plan.

No‑cost programs for wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.

Benefit solutions addressing different needs, including paid time off, flexible schedules, family leave, dependent care resources, colleague assistance, tuition assistance, retiree medical access, and additional benefits based on eligibility.

For more information, visit

https://jobs.cvshealth.com/us/en/benefits .

We anticipate the application window for this opening will close on: 04/02/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.

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