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CareBridge

LTSS Service Coordinator (Case Manager)

CareBridge, Marietta, Ohio, United States, 45750

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LTSS Service Coordinator (Case Manager) – CareBridge Join us as an LTSS Service Coordinator (Case Manager) at CareBridge, a full‑time, entry‑level position focused on delivering high‑quality, trauma‑informed, person‑centered coordination for all members of the MyCare Ohio health plan.

Location This field‑based role requires traveling to client sites or designated locations as needed, with occasional office attendance for meetings or training. Candidates must be within a reasonable commuting distance of the posting location unless a legal accommodation is granted.

Key Responsibilities

Conduct face‑to‑face program assessments using various tools and are guided interview techniques.

Identify members with potential clinical needs and coordinate their care as the single point of contact with interdisciplinary teams.

Manage non‑clinical needs of members with chronic illnesses, co‑morbidities, or disabilities to ensure efficient use of long‑term services.

Document short and long‑term goals in collaboration with the member’s care team and assess eligibility for alternative services or waiver programs.

Serve as a mentor, preceptor, or subject‑matter expert for new staff and support process improvement initiatives.

Submit utilization/authorization requests with supporting documentation aligned with the care plan.

Report critical incidents to state and county agencies and assist with appeals, grievances, and audits.

Minimum Requirements

Bachelor’s degree (BA/BS) or equivalent experience with a social work agency; minimum 2 years of experience.

Preferred Skills, Capabilities, and Experiences

Case management experience with older adults or individuals with disabilities.

BA/BS in Health or Nursing preferred.

Elevance Health is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Seniority Level: Entry level Employment Type: Full‑time Job Function: Health Care Provider – Hospitals and Health Care

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