First Citizens Bank
Bank Senior Sales and Service Representative (Universal Banker)
First Citizens Bank, Oriental, North Carolina, United States, 28571
Bank Senior Sales and Service Representative (Universal Banker)
Join to apply for the Bank Senior Sales and Service Representative (Universal Banker) role at First Citizens Bank. Be among the first 25 applicants.
Overview Are you a people person? Be a First Citizens person. Join our branch team and make a difference. As a Senior Sales & Service Representative, you will support sales and service delivery in the branch, build and expand banking relationships through proactive customer outreach and customer service requests. Responsible for the fulfillment of deposit accounts, payment solutions and digital access products and identifying sales opportunities to the appropriate bank partner.
Responsibilities
Proactively engaging customers in conversation about their financial needs
Opening deposit accounts and ancillary banking products
Facilitating customer awareness and education of bank services, including digital banking capabilities
Introducing customers to other branch team members or bank partners who can provide solutions for their financial needs
Processing transactions and other account servicing requests
Qualifications High School Diploma or GED and 1 year of experience in Sales or customer service; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program.
Preferred Education: Bachelor's degree.
Preferred Area of Experience: Telephone sales.
Skill(s): Application of a structured sales process, financial literacy, knowledge of retail banking products and services.
Benefits Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
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Overview Are you a people person? Be a First Citizens person. Join our branch team and make a difference. As a Senior Sales & Service Representative, you will support sales and service delivery in the branch, build and expand banking relationships through proactive customer outreach and customer service requests. Responsible for the fulfillment of deposit accounts, payment solutions and digital access products and identifying sales opportunities to the appropriate bank partner.
Responsibilities
Proactively engaging customers in conversation about their financial needs
Opening deposit accounts and ancillary banking products
Facilitating customer awareness and education of bank services, including digital banking capabilities
Introducing customers to other branch team members or bank partners who can provide solutions for their financial needs
Processing transactions and other account servicing requests
Qualifications High School Diploma or GED and 1 year of experience in Sales or customer service; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program.
Preferred Education: Bachelor's degree.
Preferred Area of Experience: Telephone sales.
Skill(s): Application of a structured sales process, financial literacy, knowledge of retail banking products and services.
Benefits Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
#J-18808-Ljbffr