Logo
Vynca

Clinical Case Manager

Vynca, Los Angeles, California, United States, 90079

Save Job

Join the dynamic journey at Vynca, where we’re passionate about transforming care for individuals with complex needs. We’re more than just a team; we’re a close-knit community guided by our core values: Excellence, Compassion, Curiosity, and Integrity. Our mission is to provide comprehensive care for more quality days at home.

As a Clinical Lead Care Manager (CLCM), you will serve as the client’s primary point of contact, working with all providers to ensure agreement on the client’s needs and care. You will manage client cases, coordinate health‑care benefits, provide education, and facilitate member access to care in a timely and cost‑effective manner.

Base Pay Range $35.00/hr - $40.00/hr

About the Job Internal Title:

Clinical Lead Care Manager Location:

Los Angeles County, CA (field and remote) Type:

Full‑time Hybrid (in‑person and remote) “Hybrid” care management duties as described below

What You’ll Do

Assess member needs in physical health, mental health, SUD, oral health, palliative care, memory care, trauma‑informed care, social supports, housing, and referral and linkage to community‑based services and supports

Oversee the development of client care plans and goal setting

Offer services where the member resides, seeks care, or finds most easily accessible, including office‑based, telehealth, or field‑based services

Connect clients to other social services and supports that are needed

Advocate on behalf of the client with health‑care professionals (e.g., PCP)

Utilize evidence‑based practices, such as Motivational Interviewing, Harm Reduction, and Trauma‑Informed Care principles

Conduct outreach and engagement activities to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system

Evaluate client’s progress and update SMART goals

Provide mental health promotion

Arrange transportation (e.g., ACCESS)

Complete all documentation, including outcome measures within the timeframes established by the individual care plans

Maintain up‑to‑date patient health records in the Electronic Medical Record (EMR) system and other business systems

Complete monthly reporting to ensure program compliance

Attend training as assigned

Your Experience & Qualifications

LPCC, LCSW, or LMFT license in California required

1+ year of experience as a care manager, care navigator, or community health worker supporting vulnerable populations (2+ years preferred)

Willing and able to work Monday‑Friday 8:30am‑5:00pm, both in the field and remotely, with flexibility for potential evenings and weekends

Working knowledge of government and community resources related to social determinants of health

Excellent oral and written communication skills

Positive interpersonal skills required

Clean driving record, valid driver’s license, and reliable transportation

Must have general computer skills and a working knowledge of Google Workspace, MS Office, and the internet

Bilingual (English/Spanish) preferred

Additional Information

The hiring process may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks

Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment

Job Description Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein

Vaccination Requirement: Employees in patient, client, or customer‑facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved

Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E‑Verify upon hire

Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law

Seniority Level Entry Level

Employment Type Full‑time

Job Function Health Care Provider

Industries Hospitals and Health Care

#J-18808-Ljbffr