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Flmedical

Certified Medical Assistant

Flmedical, Fort Lauderdale, Florida, us, 33336

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Wellness Medical Assistant We are seeking a polished, detail-oriented

Wellness Medical Assistant

to support a high-touch, concierge-style medical and wellness environment. This role is ideal for someone who thrives in client-facing settings, values exceptional service, and is passionate about health, wellness, and longevity-focused care.

You will serve as a key point of contact for clients, helping ensure every interaction is seamless, personalized, and handled with professionalism and discretion.

What You’ll Do Client Experience & Support

Serve as the primary point of contact, delivering a warm, professional, and welcoming experience

Greet clients and set the tone for each visit

Anticipate client needs and proactively provide support

Build strong relationships that make clients feel valued and cared for

Ensure all touchpoints—from scheduling to follow-ups—are seamless and well organized

Coordination & Operations

Act as a liaison between clients, medical providers, and wellness specialists

Guide clients through personalized wellness and longevity programs

Schedule and manage appointments with accuracy and efficiency

Handle in-person, phone, and email communications with professionalism and attention to detail

Maintain accurate client records, schedules, and documentation

Professional Standards

Maintain a polished, client-facing presence at all times

Handle sensitive health information with discretion and confidentiality

Stay knowledgeable about wellness services, longevity-focused care, and emerging health innovations

Utilize Microsoft Office (Excel, Outlook, Teams), EMR systems, and Zoom for communication and scheduling

Training & Clinical Exposure

Receive training on advanced diagnostics and recovery services

Support body composition scanning and Resting Metabolic Rate (RMR) testing

Assist with genetic testing workflows

Gain exposure to Hyperbaric Oxygen Therapy (HBOT) operations and safety protocols

Build experience in longevity-focused diagnostics within a concierge medical setting

What We’re Looking For Required

Certified Medical Assistant

Phlebotomy certification with blood draw experience

Strong organizational and scheduling skills

Proficiency with EMR systems and scheduling software

Excellent communication and interpersonal skills

Ability to multitask in a fast-paced, client-facing environment

Passion for health, wellness, and delivering exceptional client care

Preferred

Experience in concierge medicine, private healthcare, functional or integrative medicine

Background in medical office coordination, patient services, or clinical administration

Experience in high-touch client or patient experience roles

CPR/BLS certification

Why This Role

Client-facing, high-impact position in a premium wellness environment

Exposure to cutting-edge diagnostics and longevity-focused care

Opportunity to grow within a concierge medical setting

Collaborative, service-driven culture

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