PacifiCorp
Service Coordinator (Local 125) - Portland, Oregon - #114296
PacifiCorp, Portland, Oregon, United States, 97204
Service Coordinator (Local 125) - Portland, Oregon
PacifiCorp is seeking customer‑centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion, and belonging.
Base pay range $26.26/hr – $26.26/hr
location:
PORTLAND, OR 97211
Company:
PacifiCorp
POWER YOUR GREATNESS
Responsibilities
Manage emails, letters, packages, phone calls and other forms of correspondence.
Process paperwork for internal or external use across various work groups.
Organize and maintain project data to assist management with reporting requirements.
Assist other service coordinators as needed to meet team objectives and deliverables.
Extended work shifts during emergency operations.
A Service Coordinator is an employee who represents the company while working in an office setting in a service center. This position may be hired as a Service Coordinator D, an entry‑level position that requires basic clerical skills, including keyboard proficiency, office etiquette, and oral and written communication skills. Qualification will be determined by a test. Applicants are expected to progress to a Service Coordinator A within twenty‑four (24) months of accepting a Service Coordinator D position. The successful candidate will enter a two‑year training program which may require overnight travel for up to a week at a time.
Requirements
High School or GED equivalent.
Two years customer service experience.
Proficient with Microsoft Office suite.
Must be detail oriented with a demonstrated ability to multi‑task.
Successful in passing a clerical aptitude test as well as a typing test at 30 WPM.
Ability to clearly communicate in person, in writing and over the phone.
Preferences
Three to five years of experience in a utility field operations environment.
Two or more years of experience as a group or administrative assistant.
Previous experience with SAP software and the ability to quickly learn proprietary software systems.
Excellent time management and organizational skills.
Proficient and accurate use of 10‑key.
Benefits:
Health care, retirement, paid time off, tuition assistance, paid short‑term and long‑term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US
Employees must be able to perform the essential functions of the position with or without an accommodation.
PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety‑sensitive positions or those covered by U.S. Department of Transportation regulations.
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Base pay range $26.26/hr – $26.26/hr
location:
PORTLAND, OR 97211
Company:
PacifiCorp
POWER YOUR GREATNESS
Responsibilities
Manage emails, letters, packages, phone calls and other forms of correspondence.
Process paperwork for internal or external use across various work groups.
Organize and maintain project data to assist management with reporting requirements.
Assist other service coordinators as needed to meet team objectives and deliverables.
Extended work shifts during emergency operations.
A Service Coordinator is an employee who represents the company while working in an office setting in a service center. This position may be hired as a Service Coordinator D, an entry‑level position that requires basic clerical skills, including keyboard proficiency, office etiquette, and oral and written communication skills. Qualification will be determined by a test. Applicants are expected to progress to a Service Coordinator A within twenty‑four (24) months of accepting a Service Coordinator D position. The successful candidate will enter a two‑year training program which may require overnight travel for up to a week at a time.
Requirements
High School or GED equivalent.
Two years customer service experience.
Proficient with Microsoft Office suite.
Must be detail oriented with a demonstrated ability to multi‑task.
Successful in passing a clerical aptitude test as well as a typing test at 30 WPM.
Ability to clearly communicate in person, in writing and over the phone.
Preferences
Three to five years of experience in a utility field operations environment.
Two or more years of experience as a group or administrative assistant.
Previous experience with SAP software and the ability to quickly learn proprietary software systems.
Excellent time management and organizational skills.
Proficient and accurate use of 10‑key.
Benefits:
Health care, retirement, paid time off, tuition assistance, paid short‑term and long‑term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US
Employees must be able to perform the essential functions of the position with or without an accommodation.
PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety‑sensitive positions or those covered by U.S. Department of Transportation regulations.
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