Van Meter, Inc.
Description
Summary: The Project Coordinator plays a crucial role in supporting our purpose of providing lasting value for those we serve by serving as a key interface and essential resource for our customers. The position is responsible for the coordination and oversight of projects for contractor and industrial segments from the beginning through the completion of the project. The successful candidate serves as the liaison between our customers and our vendors to ensure all details of the project are closely monitored. They deliver excellent customer service to promote and support our products. This individual’s behavior promotes our culture, our 5 P’s and our purpose to create lasting value to those serve.
Key Responsibilities:
Service the contractor and industrial customer by providing projects oversight and communication
Manage communication both internally and externally
Responsible for oversight of project to include purchasing from vendors, resolving customer problems, ensuring delivery of order, etc.
Update customers with project schedules, job details and orders
Emphasize salable features, quote prices and credit terms, prepare sales orders for orders obtained
Develop drafts and approval drawings for projects
Provide customers with accurate progress updates and product delivery information
Provide feedback on completion deadlines
Build and maintain customer relationships
Review and analyze reports of project orders
Provide data for new and existing customers for database entry
Work closely with Outside Sales Representatives to keep account activities up to date
Requirements Critical Success Factors:
Customer Focused
Ability to decipher the immediacy of problems and determine effective resolution for the issue
Ability to negotiate effectively at a high level and build strong relationships with customers, vendors and suppliers
Detailed-Oriented
Ability to deliver a message and receive feedback from customers
Strong troubleshooting and problem solving skills
Drive for continuous improvement
Self motivated
Ability to multi-task and juggle multiple priorities with strict deadlines
Ability to analyze, identify & then follow up to resolve discrepancies
Strong work ethic with a positive attitude
Job Requirements/Specifications:
College degree preferred
Previous project management (or similar function) experience required
Demonstrated customer service experience preferred
Electrical industry knowledge and experience preferred
Microsoft Office Excel and Word skills are essential
Knowledge of Eclipse preferred
Excellent communication and interpersonal skills via phone, email and in person are required
Work Environment & Physical Demands:
Consistently sitting, working with hands and fingers, talking, hearing, vision acuity - near, working with others, customer contact, working indoors
Frequently vision acuity - far, depth perception, field of vision
Sometimes standing, walking, reaching, vision adjustment, color vision, driving
Occasionally lifting, carrying, bending at the waist, twisting upper body, climbing, balancing, kneeling, crouching, crawling, works alone, cold, heat, temperature changes, wet, humid, noise, vibration, confined area, high places, work outdoors, mechanical hazards, electrical hazards, explosive materials, fumes, odors, dusts, mists, gases
EOE/M/W/Vet/Disability Several factors are considered in making compensation decisions at Van Meter; including but not limited to education, skill sets, work experience and training, and other business and organizational needs. Please note that compensation may be below the lower end of the range when the minimum requirements of the role are not met and the higher end is reserved for candidates with extensive experience and qualifications that exceed the requirements of the role.
Van Meter offers a comprehensive benefits package, including medical, dental, and vision insurance, pet insurance, company paid life and disability insurance, paid time off including holidays, 401(k) with company match and an Employee Stock Ownership Plan.
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Summary: The Project Coordinator plays a crucial role in supporting our purpose of providing lasting value for those we serve by serving as a key interface and essential resource for our customers. The position is responsible for the coordination and oversight of projects for contractor and industrial segments from the beginning through the completion of the project. The successful candidate serves as the liaison between our customers and our vendors to ensure all details of the project are closely monitored. They deliver excellent customer service to promote and support our products. This individual’s behavior promotes our culture, our 5 P’s and our purpose to create lasting value to those serve.
Key Responsibilities:
Service the contractor and industrial customer by providing projects oversight and communication
Manage communication both internally and externally
Responsible for oversight of project to include purchasing from vendors, resolving customer problems, ensuring delivery of order, etc.
Update customers with project schedules, job details and orders
Emphasize salable features, quote prices and credit terms, prepare sales orders for orders obtained
Develop drafts and approval drawings for projects
Provide customers with accurate progress updates and product delivery information
Provide feedback on completion deadlines
Build and maintain customer relationships
Review and analyze reports of project orders
Provide data for new and existing customers for database entry
Work closely with Outside Sales Representatives to keep account activities up to date
Requirements Critical Success Factors:
Customer Focused
Ability to decipher the immediacy of problems and determine effective resolution for the issue
Ability to negotiate effectively at a high level and build strong relationships with customers, vendors and suppliers
Detailed-Oriented
Ability to deliver a message and receive feedback from customers
Strong troubleshooting and problem solving skills
Drive for continuous improvement
Self motivated
Ability to multi-task and juggle multiple priorities with strict deadlines
Ability to analyze, identify & then follow up to resolve discrepancies
Strong work ethic with a positive attitude
Job Requirements/Specifications:
College degree preferred
Previous project management (or similar function) experience required
Demonstrated customer service experience preferred
Electrical industry knowledge and experience preferred
Microsoft Office Excel and Word skills are essential
Knowledge of Eclipse preferred
Excellent communication and interpersonal skills via phone, email and in person are required
Work Environment & Physical Demands:
Consistently sitting, working with hands and fingers, talking, hearing, vision acuity - near, working with others, customer contact, working indoors
Frequently vision acuity - far, depth perception, field of vision
Sometimes standing, walking, reaching, vision adjustment, color vision, driving
Occasionally lifting, carrying, bending at the waist, twisting upper body, climbing, balancing, kneeling, crouching, crawling, works alone, cold, heat, temperature changes, wet, humid, noise, vibration, confined area, high places, work outdoors, mechanical hazards, electrical hazards, explosive materials, fumes, odors, dusts, mists, gases
EOE/M/W/Vet/Disability Several factors are considered in making compensation decisions at Van Meter; including but not limited to education, skill sets, work experience and training, and other business and organizational needs. Please note that compensation may be below the lower end of the range when the minimum requirements of the role are not met and the higher end is reserved for candidates with extensive experience and qualifications that exceed the requirements of the role.
Van Meter offers a comprehensive benefits package, including medical, dental, and vision insurance, pet insurance, company paid life and disability insurance, paid time off including holidays, 401(k) with company match and an Employee Stock Ownership Plan.
#J-18808-Ljbffr