Logo
Campers Inn RV

Service Advisor/Writer

Campers Inn RV, Minot, North Dakota, United States, 58703

Save Job

Join to apply for the

Service Advisor/Writer

role at

Campers Inn RV .

Capital RV is looking for a

Service Advisor/Writer . This role works with customers to schedule service work and communicate any additional service needed.

At Campers Inn RV, we’re more than a dealership—we’re a team driven by purpose, innovation, and a commitment to helping people enjoy the RV lifestyle and find their AWAY. Our vision is to be the RVer’s Trusted Resource for our employees, customers, and partners, and to lead the industry through forward-thinking ideas and positive change. As we continue to expand across the country and prepare for global growth, we’re proud to offer meaningful career paths, strong development opportunities, and the chance to make a real impact in the communities we serve.

Founded in 1966 by Art and Fran Hirsch, Campers Inn RV has grown into the Nation’s Largest Family-Operated RV Dealership, with nearly 50 locations in over 20 states. Our family-focused roots still guide us today—treating every employee and customer with fairness, respect, and genuine care. We believe in living our core values of Integrity, Teamwork, Continuous Improvement, and Sustainability in everything we do.

Our dedication to excellence has earned us national recognition. Since 2010, we’ve been named a Top 50 RV Dealership in the U.S. every year and were recently honored by RVBusiness as one of the Top 5 Blue Ribbon RV Dealerships in the industry.

Join Campers Inn RV and be part of a company where your career can grow, your contributions are valued, and your work truly makes a difference.

What We Offer

Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education

Comprehensive health and welfare plan to all full-time employees (30+ hours/week), including:

Major Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance (Basic, Supplemental, Spouse, and Child available)

Employee Assistance Program (EAP)

Paid Time Off

Qualified retirement plan (401k) with Employer Match

Fair and competitive compensation

Essential Job Functions

Identifies RV problems and services by listening to customer’s description of symptoms

Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions

Develops estimates by costing materials, supplies, and labor; calculating customer’s payment, including deductibles

Prepares repair orders (RO)

Handles customer complaints and maintains high customer satisfaction standards

Periodically checks on the progress of the vehicle during servicing and contacts the customer as needed to keep them up to date with their RV’s status

Qualifications

Education:

High school diploma or equivalent is required

Experience:

A minimum of one year’s RV service experience preferred

Abilities:

Demonstrated excellent oral and written communications skills, along with excellent interpersonal skills

Ability to work flexible hours, as required is essential. Hours may include evenings and weekends

Ability to multitask in a fast-paced environment

Reliable and strong work ethic

Commitment to superior customer service

Ability to work independently as well as on a team

Knowledge or ability to learn company computer systems applications, including Motility Systems2K, and other software applicable

Ability to safely handle solvents and chemicals

Ability to move RVs of various sizes

Ability to reach above shoulders and lift a minimum of 50 pounds

Camper’s Inn RV is proud to be an Equal Opportunity Employer and Drug Free workplace. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Camper’s Inn RV makes hiring decisions based solely on qualifications, merit, and business needs at the time.

#J-18808-Ljbffr