Logo
U-Haul

Customer Service Representative

U-Haul, Tallmadge, Ohio, United States, 44278

Save Job

Join U-Haul as a Customer Service Representative and be the face of our exceptional service. In this role you will support customers, inspect and maintain equipment, and dispatch and return equipment using up-to-date technology.

U-Haul offers a $100 hiring bonus and a $300 cash bonus upon completion of the certification program.

Benefits

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans (if eligible)

Paid holidays, vacation, and sick days (if eligible)

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Dental & Vision Plans

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Insurance

Dave Ramsey’s SmartDollar Program

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.

Use smartphone-based U-Scan technology to manage rentals and inventory.

Move and hook up U-Haul trucks and trailers.

Clean and inspect equipment on the lot including checking fluid levels.

Answer questions and educate customers regarding products and services.

Prepare rental invoices and accept equipment returned from rental.

Install hitches and trailer wiring.

Fill propane (certification offered through U-Haul upon employment)

Drive a forklift (certification offered through U-Haul upon employment)

Other duties as assigned.

Participate in ongoing continuous U-Haul education through U‑Haul University.

Minimum Qualifications

Valid driver’s license and ability to maintain a good driving record.

High school diploma or equivalent.

Work Environment The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

#J-18808-Ljbffr