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Andretti Indoor Karting & Games

Grill Support

Andretti Indoor Karting & Games, Oklahoma City, Oklahoma, United States, 73116

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Position Summary

Andretti Grill Support is a part‑time role responsible for anticipating guest needs and exceeding guest service expectations while providing a fun and exciting atmosphere. All positions assist guests in various areas and follow Andretti Indoor Karting & Games high standards of quality guest satisfaction. Key Responsibilities

Anticipate and respond to guests in a friendly and positive manner with a sense of urgency. Greet guests and take orders within Andretti guidelines, always exceeding guest expectations. Prepare standard drinks, and pour wine and beer quickly, accurately, and without waste. Deliver food and beverage in a professional manner according to Andretti standards. Collect payment for all items purchased and consumed and operate the Point‑of‑Sale system with ease. Assist with stocking plates, napkins, silverware, glasses, etc. and perform side work. Maintain an organized work area and proactively clean and reset tables. Properly dispose of broken glassware. Follow proper safety and sanitation guidelines in accordance with local health regulations. Sufficiently handle and accurately count money. Check identification of any guest consuming alcohol. Follow all state and company guidelines regarding beverage service. Observe, instruct and monitor guests for safety and guideline adherence. Assist with guest recovery and notify manager to ensure positive guest experiences. Communicate clearly and professionally while interacting enthusiastically with guests and fellow co‑workers. Work as a team player in meeting guests’ needs and actively contribute to the efforts of other departments. Attend all required department and company meetings and training sessions. Maintain a clean work area in compliance with Andretti Indoor Karting & Games policies and procedures. Be aware and knowledgeable of facility emergency procedures. Perform opening, running, and closing department duties as assigned. Follow proper uniform guidelines according to Andretti Indoor Karting & Games. Display excellent verbal and nonverbal communication skills. Show an eagerness to learn new skills. Skills & Requirements

High School Diploma or equivalent. The desire and ability to be pleasant, upbeat and sociable throughout the workday. Be able to work a varied schedule to include days, nights, holidays and weekends. Physical Requirements

Walk or stand for extended periods of time. Must be able to lift up to 15 lbs. on a regular and continuing basis. Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50 lbs. The ability to communicate quickly and accurately. The work environment may include bright, dim or flashing lights and loud sounds. Requires manual dexterity to use and operate all necessary equipment. Be able to understand, follow and maintain safety standards at all times. Additional Information

Seniority level: Entry level Employment type: Full‑time Job function: Other Industry: Entertainment

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