XPO
Customer Service Representative (Part-Time)
Join to apply for the Customer Service Representative (Part-Time) role at XPO.
What you’ll need to succeed as a Customer Service Representative at XPO
2 years of customer service experience
Strong computer, typing, and 10‑key skills
Experience with Microsoft Office
Available to work a variety of shifts, including days, evenings, nights, and weekends
Preferred qualifications
Excellent verbal and written communication skills
Transportation experience
About the Customer Service Representative job
Pay starts at $20.91
Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more per week
What you’ll do on a typical day
Bill shipments according to applicable tariffs and pricing agreements
Recognize and resolve documentation errors
Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies, and billing and invoicing questions
Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry, and billing
Process over, short, and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to
Walk and/or stand for extended periods on a loading dock that is not climate‑controlled and may be slippery
About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.
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What you’ll need to succeed as a Customer Service Representative at XPO
2 years of customer service experience
Strong computer, typing, and 10‑key skills
Experience with Microsoft Office
Available to work a variety of shifts, including days, evenings, nights, and weekends
Preferred qualifications
Excellent verbal and written communication skills
Transportation experience
About the Customer Service Representative job
Pay starts at $20.91
Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more per week
What you’ll do on a typical day
Bill shipments according to applicable tariffs and pricing agreements
Recognize and resolve documentation errors
Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies, and billing and invoicing questions
Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry, and billing
Process over, short, and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to
Walk and/or stand for extended periods on a loading dock that is not climate‑controlled and may be slippery
About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.
#J-18808-Ljbffr