International Bancshares Corp
Universal Teller I (Full Time)
International Bancshares Corp, Houston, Texas, United States, 77246
Job Summary
The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the
IBC Experience . This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in building customer relationships to identify products and services that meet the customer's banking needs.
Job Description
Process paying and receiving teller transactions
Deliver the IBC Experience by providing prompt, efficient, and friendly customer service
Balance and maintain assigned cash box and vault if applicable, as well as perform end‑of‑day process
Meet customer financial needs by promoting bank products and services through lobby, motor bank, and outreach activities
Perform successfully to the Sales Performance Goals and Referral Programs
Participate in product and service initiatives for bank growth
Attend company meetings
Process foreign currency transactions
Follow proper procedures to minimize errors and reduce losses
Assist in solving issues that pertain to customer transactions
Answer all banking related inquiries
Operate and maintain all necessary teller equipment
Assist with branch procedures under dual control requirements, including the branch opening/closing
Assist on‑the‑job training for their branch and other branches
Flexibility to report to work and assist other branches
Perform the duties of the sales functions
Perform other duties as assigned
Skills
Good oral and written communication (Bilingual preferred for border markets).
10 Key
Focus on Quality/Accuracy
Teamwork
Sensitivity to Guidelines
Focus on Sales/Results
Service Oriented
Learning Strategies
Mathematics
Critical Thinking
Problem solver
Judgement and sound decision-making abilities
Education & Experience
High school graduate or GED equivalent
1 to 6 months cash handling preferred
1 + years of experience interacting with people preferred
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Accounting / Auditing and Finance
Industries
Accounting
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IBC Experience . This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in building customer relationships to identify products and services that meet the customer's banking needs.
Job Description
Process paying and receiving teller transactions
Deliver the IBC Experience by providing prompt, efficient, and friendly customer service
Balance and maintain assigned cash box and vault if applicable, as well as perform end‑of‑day process
Meet customer financial needs by promoting bank products and services through lobby, motor bank, and outreach activities
Perform successfully to the Sales Performance Goals and Referral Programs
Participate in product and service initiatives for bank growth
Attend company meetings
Process foreign currency transactions
Follow proper procedures to minimize errors and reduce losses
Assist in solving issues that pertain to customer transactions
Answer all banking related inquiries
Operate and maintain all necessary teller equipment
Assist with branch procedures under dual control requirements, including the branch opening/closing
Assist on‑the‑job training for their branch and other branches
Flexibility to report to work and assist other branches
Perform the duties of the sales functions
Perform other duties as assigned
Skills
Good oral and written communication (Bilingual preferred for border markets).
10 Key
Focus on Quality/Accuracy
Teamwork
Sensitivity to Guidelines
Focus on Sales/Results
Service Oriented
Learning Strategies
Mathematics
Critical Thinking
Problem solver
Judgement and sound decision-making abilities
Education & Experience
High school graduate or GED equivalent
1 to 6 months cash handling preferred
1 + years of experience interacting with people preferred
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Accounting / Auditing and Finance
Industries
Accounting
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