Technical Writer – New Product Development, Hardware Job at Entrust Corporation

* Create and maintain end-user and administrator manuals, help content, installation instructions, and other technical publications in accordance with established standards.* You will be expected to work with illustrations and leverage CAD models for parts and service illustrations.* Manage all phases of documentation with a high degree of autonomy, including responding to last-minute changes in an Agile development environment.* Work with a variety of Entrust software and hardware products supporting Instant Issuance and Bureau solutions.* Ensure clarity and consistency by adhering to style guides; familiarity with the **Microsoft Manual of Style** is a plus.* Collaborate with cross-functional teams including Software, Mechanical, Electrical, Firmware, Chemical, and Test Engineers.* Integrate OEM documentation into Entrust product materials as needed to meet internal standards.* Associate degree in a STEM field or equivalent professional experience demonstrating technical aptitude across mechanical, electrical, and software disciplines.* 2+ years of experience creating and maintaining technical documentation for hardware products.* Proven ability to meet deadlines and manage priorities within three-week Agile sprints.* Strong written and verbal communication skills.* Ability to work independently and collaboratively with cross-functional teams, including direct engagement with engineers and project managers.* Proficiency with **Adobe FrameMaker** or similar publishing tools.* Experience with **SolidWorks**, **Composer**, or equivalent tools.* Familiarity with **printer operation** and **firmware documentation**.* Background using **Oracle Agile** or similar Product Lifecycle Management software and processes.* Experience with **Microsoft Visio** or similar flowcharting tools.* Familiarity with the **RGB color model** and **data encryption** concepts.* Experience authoring **SDK** and **API** documentation.* Basic understanding of **cloud-based software environments**.Proficiency with **MadCap Flare** or **Adobe InDesign**.**Where you will be**: This role is **hybrid**, requiring **three days** a week in-office at our HQ offices in Shakopee, MN as specified in the job description. At Entrust, we have a distributed workforce.At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle. #J-18808-Ljbffr