Production Systems Specialist Job at Konica Minolta Business Solutions U.S.A., I

Production Systems Specialist

Join to apply for the Production Systems Specialist role at Konica Minolta Business Solutions U.S.A., Inc.

Location: Latham, NY

Overview

Are you mechanically inclined and excited about establishing a growth‑oriented career? Join Konica Minolta as a Production Systems Specialist to demonstrate your expertise in production print products and grow your skills in our wide breadth of technologically advanced products and services.

We offer a $1,500 sign‑on bonus and the opportunity to learn new technologies while growing your career with an industry leader.

Responsibilities

• Perform maintenance and repairs on Konica Minolta production print products, including technical diagnostics, break/fix, installation, hardware removal and troubleshooting connectivity.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within the assigned territory, track inventory supply and keep customers informed on scheduling.
• Represent Konica Minolta professionally and develop trusted customer relationships while maintaining a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team and other technicians as needed to help resolve customer issues and expand market share of products.
• Be available after hours on an on‑call basis.

What We Offer

• Hands‑on and computer‑based training to further your knowledge on advanced technology products & services.
• Exposure to IT networks and services with career growth opportunities.
• Competitive car allowance program and paid mileage.
• Company‑provided laptop and phone.
• Inclusive and flexible workplace environment that highly values sharing of new perspectives.
• Comprehensive benefits package including paid holidays, vacation and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.

Qualifications

• 2+ years of experience servicing/repairing office equipment; production printers preferred.
• High School Diploma/GED or equivalent experience.
• Reliable transportation to drive to customer sites daily.
• Exposure to IT networks or A+ / N+ certifications are a plus.

About Konica Minolta Business Solutions

Konica Minolta Business Solutions' journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to give shape to ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio.

Equal Opportunity Employer

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.