Syntricate Technologies
MES Support Concord, NC Contract
Role Description: Perform initial issue diagnosis and troubleshooting, provide user support for navigation and system use. Work on issue resolution and escalation. Handle incident management system. Knowledge base development. Monitor MES layer integration with other systems. Monitor system performance.
Role Description: Perform initial issue diagnosis and troubleshooting, provide user support for navigation and system use. Work on issue resolution and escalation. Handle incident management system. Knowledge base development. Monitor MES layer integration with other systems. Monitor system performance.