Pratt Industries
Operations Supervisor Retail Specialty Division
The Operations Supervisor will be responsible for: Leading a team on inventory management, component calculators, outbounds, inventory cycle/physical counts, inventory reorder points, damage/waste, customer assurance. Working with the customer service to recognize and eliminate any store level requirements. Working with sales to recognize and resolve D/C level requirements and resolve any disposition of product (picking up, scrap, return to vendors). Fulfillment of orders, operational expenses invoices. Verifying and approving all operational expenses within week/month of incurring expense. Managing invoices at a local level to insure we get the best service and value for the division as compared to corporate contracts. Management of workforce: maintaining and promoting a safe environment per Pratt Industries Safety Requirements. Scheduling workforce daily to meet needs of the warehouse, maintaining and promoting a clean work environment. Providing leadership on a daily basis either through pre-shift meetings to distribute the daily task to Pratt employees' and temporary employees' to inform the employees of the daily goals and objectives that must be met to serve the customer. Maintaining and promoting a high quality standard (no damaged product to the customer, maintaining and in-house QA process, timely disposition of damaged goods). High level of energy, must be able to multitask and lead the group daily in a fast paced environment. Must be highly organized and have excellent time management skills. Must have superior attention to detail for the customer and ensure the customer's expectations regarding delivery time, quality of the product, and cleanliness of the product is met on a daily basis. Supervisory Responsibilities
Directly supervises all employees assigned to the department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conflict resolution; team building; coaching and leading employees to improve; addressing complaints and resolving problems; documentation; and setting an example of superior behavior, attitude and performance. Education and/or Experience
High School Diploma or GED Two years experience as a Forklift Operator Candidates are preferred who offer the following: College and/or related technical experience. Supply Chain Management One year supervisory experience as a proven manager of at least five people. Four years' experience in the shipping and warehousing environment. Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills
Able to read a tape measure with speed and accuracy. Able to calculate figures and amounts such as percentages, measurement, volume and rate. Able to apply concepts of high school math. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands
Employee is regularly required to walk and talk and hear. The employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles. The noise level in the work environment is usually loud. Equal Opportunity Employer/Minorities/Females/Disabled/Veterans
The Operations Supervisor will be responsible for: Leading a team on inventory management, component calculators, outbounds, inventory cycle/physical counts, inventory reorder points, damage/waste, customer assurance. Working with the customer service to recognize and eliminate any store level requirements. Working with sales to recognize and resolve D/C level requirements and resolve any disposition of product (picking up, scrap, return to vendors). Fulfillment of orders, operational expenses invoices. Verifying and approving all operational expenses within week/month of incurring expense. Managing invoices at a local level to insure we get the best service and value for the division as compared to corporate contracts. Management of workforce: maintaining and promoting a safe environment per Pratt Industries Safety Requirements. Scheduling workforce daily to meet needs of the warehouse, maintaining and promoting a clean work environment. Providing leadership on a daily basis either through pre-shift meetings to distribute the daily task to Pratt employees' and temporary employees' to inform the employees of the daily goals and objectives that must be met to serve the customer. Maintaining and promoting a high quality standard (no damaged product to the customer, maintaining and in-house QA process, timely disposition of damaged goods). High level of energy, must be able to multitask and lead the group daily in a fast paced environment. Must be highly organized and have excellent time management skills. Must have superior attention to detail for the customer and ensure the customer's expectations regarding delivery time, quality of the product, and cleanliness of the product is met on a daily basis. Supervisory Responsibilities
Directly supervises all employees assigned to the department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conflict resolution; team building; coaching and leading employees to improve; addressing complaints and resolving problems; documentation; and setting an example of superior behavior, attitude and performance. Education and/or Experience
High School Diploma or GED Two years experience as a Forklift Operator Candidates are preferred who offer the following: College and/or related technical experience. Supply Chain Management One year supervisory experience as a proven manager of at least five people. Four years' experience in the shipping and warehousing environment. Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills
Able to read a tape measure with speed and accuracy. Able to calculate figures and amounts such as percentages, measurement, volume and rate. Able to apply concepts of high school math. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands
Employee is regularly required to walk and talk and hear. The employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles. The noise level in the work environment is usually loud. Equal Opportunity Employer/Minorities/Females/Disabled/Veterans