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VCA Animal Hospitals

Customer Service Representative-Emergency & Specialty Hospital

VCA Animal Hospitals, San Diego, California, United States, 92101

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Client Service Representative

VCA Animal Specialty Group located at 5610 Kearny Mesa Road, in beautiful San Diego is seeking an experienced Client Service Representative to join our team! Our state of the art hospital offers the best critical care support equipment as well as diagnostic & imaging equipment to provide exceptional veterinary care! The successful candidate will have 5+ years of experience in client services in a veterinary setting. In this position you will be supporting our Doctors and Technician team by creating a positive atmosphere for our clients and patients. Duties will include: Answering a multiline phone system Greeting clients and patients by name as they enter the clinic Maintaining medical records, reports and client correspondence Scheduling and confirming appointments for specialty and emergency services Cash handling/payment transactions, including processing of Care Credit and insurance claim forms Providing compassionate care and a home away from home for hospitalized pets Client communication -including placing outbound calls for follow-ups and reaching out to prospective clients Hospital maintenance (including removal of animal waste) ensuring that the facility is neat and clean at all times - both inside and outside. We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more! Location: 5610 Kearny Mesa Road, Suite B San Diego, CA 92111 Salary: $18.50 - $22.50 Must be available to work weekends and holidays. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!