Topgolf
Food & Beverage Manager
The Food & Beverage Manager leads their team in providing best-in-class service with hospitality for our Guests. By working with, training and coaching our Associates, the Food & Beverage Manager ensures our Guests have the best time of their lives. The Food & Beverage Manager is responsible for building a strong F & B team - hiring, scheduling, Associate development and training, and team building. And they are responsible for all operations activities involved with Topgolf's culinary and beverage service - ensuring we use the finest products, uphold food and beverage preparation and service standards and manage budgets and costs. The Food & Beverage Manager also has general operational responsibilities related to running the entire venue (opening/closing, managing shifts, etc.) but they make sure these never interfere with the Guest Experience. How You'll Do It Supervise the Food & Beverage team in providing best-in-class service Coach and develop the team and drive Associate engagement Uphold operating standards and drive Guest and team safety and satisfaction Ensure all Guest areas are staffed and functioning efficiently Manage the operational duties of their department Control department budgets and spending Delegate and follow-up on the completion of tasks Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring Interact with Guests to check on the quality of their experience Leverage business metrics and trends to drive performance and to maximize profit and revenue What We're Looking For 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment High school diploma or equivalent Excellent communication, time management and organization skills Ability to work on a team Energy and enthusiasm A high level of self-awareness, receptivity to change and integrity Ability to work in extreme weather conditions for extended periods of time Availability to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down stairs Ability to obtain required licenses and certifications for your location
The Food & Beverage Manager leads their team in providing best-in-class service with hospitality for our Guests. By working with, training and coaching our Associates, the Food & Beverage Manager ensures our Guests have the best time of their lives. The Food & Beverage Manager is responsible for building a strong F & B team - hiring, scheduling, Associate development and training, and team building. And they are responsible for all operations activities involved with Topgolf's culinary and beverage service - ensuring we use the finest products, uphold food and beverage preparation and service standards and manage budgets and costs. The Food & Beverage Manager also has general operational responsibilities related to running the entire venue (opening/closing, managing shifts, etc.) but they make sure these never interfere with the Guest Experience. How You'll Do It Supervise the Food & Beverage team in providing best-in-class service Coach and develop the team and drive Associate engagement Uphold operating standards and drive Guest and team safety and satisfaction Ensure all Guest areas are staffed and functioning efficiently Manage the operational duties of their department Control department budgets and spending Delegate and follow-up on the completion of tasks Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring Interact with Guests to check on the quality of their experience Leverage business metrics and trends to drive performance and to maximize profit and revenue What We're Looking For 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment High school diploma or equivalent Excellent communication, time management and organization skills Ability to work on a team Energy and enthusiasm A high level of self-awareness, receptivity to change and integrity Ability to work in extreme weather conditions for extended periods of time Availability to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down stairs Ability to obtain required licenses and certifications for your location