City of New York
EXECUTIVE DIRECTOR OF REHOUSING SUPPORT
City of New York, New York, New York, United States, 10001
Executive Director Of Rehousing Support
The NYC Department of Homeless Services (DHS) is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, the Department of Homeless Services works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing. Under the guidance of the Associate Commissioner for the Rehousing Support Division, the Executive Director of the Packet Review and Rental Processing Unit will be tasked with managing the unit's operations, ensuring comprehensive support and guidance across all areas. With significant autonomy, the Executive Director oversees the Agency's voucher subsidies, the Special One-Time Assistance (SOTA) Program grant, and rental subsidies processes by providing input, monitoring, and addressing any issues that arise. The Department of Homeless Services is recruiting for one (1) Administrative Director of Social Services-MIII to function as the Executive Director of Rehousing Support who will; - Serve as the liaison for internal/external partners to intervene as needed. Provide technical support and guidance and respond to questions, concerns or trouble shoot issues that impact the agency delivery of rental processing services. Play a vital role in developing policies relevant to subsidies. Manage the recruitment of other employees. - Manage all subsidized/unsubsidized housing programs for the agency by ensuring clients eligibility, rental packet processing and ensure accurate rental payments are made to landlords to expedite clients exit to permanency. - Manage communication with Human Resources Administration (HRA) to ensure that payments issues are address timely. Work closely with HRA and other sister agencies, such as New York City Housing Authority and NYC Department of Housing Preservation Department to restructure processes and procedures for interagency housing programs. - Develop, review, analyze, and distribute reports pertaining to shelter inquiries and move outs, rental packets, subsidy reports, etc., within the unit. Track outcomes in comparison to targets, to monitor goal attainment, trends, and areas of concern requiring corrective action. Flag, outlines and/or elevates issues warranting review and discussion up through the reporting structure. Provide recommendations for enhancing service delivery. Develop the internal resources of the unit. Implement and strengthen system and procedures to enhance and sustain its operation. - Work closely DSS/DHS Information Technology System (ITS) to provide input to in the creation of new programs, upgrade existing systems, and integrate program requirements into data systems and on move outs contracts new/ renewals. - Provide refresher trainings for DHS shelter system on new and existing housing subsidies. Work Location: 33 Beaver Street Hours/Schedule: Monday-Friday 9AM-5PM ADMINISTRATIVE DIRECTOR OF SOC - 10056 The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The NYC Department of Homeless Services (DHS) is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, the Department of Homeless Services works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing. Under the guidance of the Associate Commissioner for the Rehousing Support Division, the Executive Director of the Packet Review and Rental Processing Unit will be tasked with managing the unit's operations, ensuring comprehensive support and guidance across all areas. With significant autonomy, the Executive Director oversees the Agency's voucher subsidies, the Special One-Time Assistance (SOTA) Program grant, and rental subsidies processes by providing input, monitoring, and addressing any issues that arise. The Department of Homeless Services is recruiting for one (1) Administrative Director of Social Services-MIII to function as the Executive Director of Rehousing Support who will; - Serve as the liaison for internal/external partners to intervene as needed. Provide technical support and guidance and respond to questions, concerns or trouble shoot issues that impact the agency delivery of rental processing services. Play a vital role in developing policies relevant to subsidies. Manage the recruitment of other employees. - Manage all subsidized/unsubsidized housing programs for the agency by ensuring clients eligibility, rental packet processing and ensure accurate rental payments are made to landlords to expedite clients exit to permanency. - Manage communication with Human Resources Administration (HRA) to ensure that payments issues are address timely. Work closely with HRA and other sister agencies, such as New York City Housing Authority and NYC Department of Housing Preservation Department to restructure processes and procedures for interagency housing programs. - Develop, review, analyze, and distribute reports pertaining to shelter inquiries and move outs, rental packets, subsidy reports, etc., within the unit. Track outcomes in comparison to targets, to monitor goal attainment, trends, and areas of concern requiring corrective action. Flag, outlines and/or elevates issues warranting review and discussion up through the reporting structure. Provide recommendations for enhancing service delivery. Develop the internal resources of the unit. Implement and strengthen system and procedures to enhance and sustain its operation. - Work closely DSS/DHS Information Technology System (ITS) to provide input to in the creation of new programs, upgrade existing systems, and integrate program requirements into data systems and on move outs contracts new/ renewals. - Provide refresher trainings for DHS shelter system on new and existing housing subsidies. Work Location: 33 Beaver Street Hours/Schedule: Monday-Friday 9AM-5PM ADMINISTRATIVE DIRECTOR OF SOC - 10056 The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.