Southern Veterinary Partners
Veterinary Receptionist
Southern Veterinary Partners, Flagstaff, Arizona, United States, 86001
Receptionist Position At Continental Animal Wellness Center
At Continental Animal Wellness Center in Flagstaff, Arizona, you'll find a dynamic environment that values both professional excellence and personal growth. As a mixed-animal practice, the clinic offers comprehensive care for companion animals, equines, and farm animals, providing a diverse and enriching experience for veterinary professionals. The facility is equipped with advanced diagnostic tools, including digital radiography and in-house laboratory services, supporting a wide range of medical and surgical procedures. Services extend to specialized areas such as oncology, behavioral consultations, and reproductive services, including artificial insemination and progesterone testing. The addition of ambulatory services allows for on-site care for large animals, enhancing the clinic's reach within the community. The team at Continental Animal Wellness Center emphasizes a collaborative and supportive work culture. With a focus on continuous learning and mentorship, the clinic encourages staff to expand their skills and knowledge. The practice's commitment to excellence is reflected in its comprehensive approach to patient care and its engagement with the local community through educational events and outreach programs. Located in the vibrant city of Flagstaff, the clinic offers the opportunity to enjoy a balanced lifestyle, with access to outdoor adventures and a welcoming community. Whether you're a seasoned veterinarian, a veterinary technician, or a support staff member, Continental Animal Wellness Center provides a fulfilling environment to advance your career and make a meaningful impact. As a receptionist you will: Receive and place calls to clients for the purpose of scheduling. Prioritize multiple tasks in a calm, organized manner. Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc. Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian's instructions, and schedule all future appointments. Utilize hospital computer systems to document medical records and communicate with clients and teammates. Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures. Excellent customer service skills and an exceptional level of communication in a professional manner. Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures. Maintain a positive attitude in all interactions with clients, pets and other teammates. Demonstrate ability to show empathy toward clients and treat pets with compassion and respect. Utilizing standard office/business equipment. Knowledge of veterinary medical terminology and procedures. Experience with veterinary software is preferred. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Possession of organizational skills. Critical thinking
Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations. Ability to ask for help and work well with teamates. Pay range of $18.50-$23.00/hour based on experience Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Short Term Disability Paid Time Off (Vacation & Public Holidays) - for eligible positions only SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs Teladoc- FREE doctor access 24/7 Discounted Veterinary Care EAP (Employee Assistance Program) A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people!
At Continental Animal Wellness Center in Flagstaff, Arizona, you'll find a dynamic environment that values both professional excellence and personal growth. As a mixed-animal practice, the clinic offers comprehensive care for companion animals, equines, and farm animals, providing a diverse and enriching experience for veterinary professionals. The facility is equipped with advanced diagnostic tools, including digital radiography and in-house laboratory services, supporting a wide range of medical and surgical procedures. Services extend to specialized areas such as oncology, behavioral consultations, and reproductive services, including artificial insemination and progesterone testing. The addition of ambulatory services allows for on-site care for large animals, enhancing the clinic's reach within the community. The team at Continental Animal Wellness Center emphasizes a collaborative and supportive work culture. With a focus on continuous learning and mentorship, the clinic encourages staff to expand their skills and knowledge. The practice's commitment to excellence is reflected in its comprehensive approach to patient care and its engagement with the local community through educational events and outreach programs. Located in the vibrant city of Flagstaff, the clinic offers the opportunity to enjoy a balanced lifestyle, with access to outdoor adventures and a welcoming community. Whether you're a seasoned veterinarian, a veterinary technician, or a support staff member, Continental Animal Wellness Center provides a fulfilling environment to advance your career and make a meaningful impact. As a receptionist you will: Receive and place calls to clients for the purpose of scheduling. Prioritize multiple tasks in a calm, organized manner. Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc. Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian's instructions, and schedule all future appointments. Utilize hospital computer systems to document medical records and communicate with clients and teammates. Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures. Excellent customer service skills and an exceptional level of communication in a professional manner. Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures. Maintain a positive attitude in all interactions with clients, pets and other teammates. Demonstrate ability to show empathy toward clients and treat pets with compassion and respect. Utilizing standard office/business equipment. Knowledge of veterinary medical terminology and procedures. Experience with veterinary software is preferred. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Possession of organizational skills. Critical thinking
Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations. Ability to ask for help and work well with teamates. Pay range of $18.50-$23.00/hour based on experience Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Short Term Disability Paid Time Off (Vacation & Public Holidays) - for eligible positions only SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs Teladoc- FREE doctor access 24/7 Discounted Veterinary Care EAP (Employee Assistance Program) A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people!