Trevose Partners Limited
A leading FX trading platform is looking for a new Client Services Analyst to support their growing US operations!
Client : FX Trading Platform Provider Role : Client Services Analyst Location : New York, NY (Manhattan - 3x Days On-site) Comp : $80K - $90K Base + Bonus
Overview Our client is a leading FX trading platform provider who are well established and bring a global footprint.
They are looking to hire a business-oriented Client Services candidate who will lead their end-user and client support efforts, onboarding, implementations, and wider workflow optimizations.
This role is a crucial part of their client services unit supporting global pre-sales operations and leading relationship efforts for some of their largest institutional partnerships.
Key Responsibilities: Assist the pre-sales and support teams across onboarding, testing, documentation, and Lvl-1 non-technical support. Provide educational discussions to institutional end-users regarding platform usage, feature additions/enhancements, and products. Review pricing and trade quality while providing analysis to end-users and the wider business. Manage STP processes, workflow optimization, and end-user trainings.
Desired Qualifications: 1-3 YoE in Client Services, Support, or similar client services focused role. Experience within the FX and Derivatives markets supporting institutional traders with a strong familiarity of their workflows. Prior experience leading training sessions for institutional end-users will be a great bonus! Experience with Linux/Unix and Excel will be a great bonus!
If you think you're a good fit, please reach out directly to: Zachary Thompson (Zachary.Thompson@trevosepartners.com)
The perfect role for you? Don't hesitate...
Apply now
Client : FX Trading Platform Provider Role : Client Services Analyst Location : New York, NY (Manhattan - 3x Days On-site) Comp : $80K - $90K Base + Bonus
Overview Our client is a leading FX trading platform provider who are well established and bring a global footprint.
They are looking to hire a business-oriented Client Services candidate who will lead their end-user and client support efforts, onboarding, implementations, and wider workflow optimizations.
This role is a crucial part of their client services unit supporting global pre-sales operations and leading relationship efforts for some of their largest institutional partnerships.
Key Responsibilities: Assist the pre-sales and support teams across onboarding, testing, documentation, and Lvl-1 non-technical support. Provide educational discussions to institutional end-users regarding platform usage, feature additions/enhancements, and products. Review pricing and trade quality while providing analysis to end-users and the wider business. Manage STP processes, workflow optimization, and end-user trainings.
Desired Qualifications: 1-3 YoE in Client Services, Support, or similar client services focused role. Experience within the FX and Derivatives markets supporting institutional traders with a strong familiarity of their workflows. Prior experience leading training sessions for institutional end-users will be a great bonus! Experience with Linux/Unix and Excel will be a great bonus!
If you think you're a good fit, please reach out directly to: Zachary Thompson (Zachary.Thompson@trevosepartners.com)
The perfect role for you? Don't hesitate...
Apply now