Oak View Group
Operations Supervisor | Full-Time | Tahoe Blue Event Center
Oak View Group, Stateline, Nevada, us, 89449
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary
The Operations Supervisor directs, manages, supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Director of Event Operations. This role pays an hourly rate of $24.00-$25.00. Benefits for full-time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until September 5, 2025. About the Venue
The Tahoe Blue Event Center is located in the Stateline, Nevada area of South Lake Tahoe, between the peaks of Heavenly Mountain Resort and beautiful Lake Tahoe. Opened September 2023, the multi-purpose sports & entertainment venue has flexible arena space for concerts, comedians, family shows, sporting events and more. Responsibilities
Assist with management responsibility for all services and activities involved in the operations of all venue and exhibition & convention spaces Interview, select, train, coach, evaluate, and discipline full and part time staff Position will deliver a termination with approval. Provide staff training for all employees and temporary workers Deliver and follow up on Performance Improvement procedures on a timely basis Ensure staff is working safely and are aware of proper safety guidelines Responsible to understand, comply with and execute parameters of Collective Bargaining Agreement Lead / coordinate staff training and safety programs Mentor / coach employees to correct deficiencies; present/discuss discipline and termination procedures in a timely fashion, work with Human Resources as required Assist or lead planning, directing, coordinating and review of work plans for facility operations Review and understand event documents to forecast staffing and equipment needs for all Arena & Convention events Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures and implement adjustments as necessary within assigned responsibilities Provide recommendations / improvements Coordinate facility arrangements with concessionaires and AV Oversee, monitor changeover and housekeeping crews, provide team support as required Schedule appropriate changeover and housekeeping crew for a large group of employees accurately and efficiently and adjust/notify employees of updates / changes as necessary Maintains departmental equipment; notify Operations Manager when repairs are needed Provide excellent customer service to internal and external clients to provide a positive employee climate Qualifications
High school diploma or equivalent Two (2) or more years' experience in an operations position in an arena, convention center, public assembly facility or similar location; with knowledge of set up/housekeeping and event coordination An advanced degree in Facility Management or related field may be substituted for years of experience Basic computer skills in a Windows format including typing, data entry and email Ability to effectively operate a company provided cell phone for phone, email, text. Advanced computer skills and experience with MS Word, Outlook, Excel preferred Ability to effectively lead a team and manage in a fast paced, high pressure environment Knowledge of OSHA standards / requirements Forklift certification or ability to acquire within 90 days of employment Possess superior interpersonal, communication, and leadership skills Ability to communicate clearly and concisely in the English language, both orally and in writing Self-motivated and excellent organizational skills Possession of a valid Driver's License preferred Ability to work independently and as part of a team Ability to work long hours including a varied schedule of days, nights, weekends and holidays Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary
The Operations Supervisor directs, manages, supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Director of Event Operations. This role pays an hourly rate of $24.00-$25.00. Benefits for full-time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until September 5, 2025. About the Venue
The Tahoe Blue Event Center is located in the Stateline, Nevada area of South Lake Tahoe, between the peaks of Heavenly Mountain Resort and beautiful Lake Tahoe. Opened September 2023, the multi-purpose sports & entertainment venue has flexible arena space for concerts, comedians, family shows, sporting events and more. Responsibilities
Assist with management responsibility for all services and activities involved in the operations of all venue and exhibition & convention spaces Interview, select, train, coach, evaluate, and discipline full and part time staff Position will deliver a termination with approval. Provide staff training for all employees and temporary workers Deliver and follow up on Performance Improvement procedures on a timely basis Ensure staff is working safely and are aware of proper safety guidelines Responsible to understand, comply with and execute parameters of Collective Bargaining Agreement Lead / coordinate staff training and safety programs Mentor / coach employees to correct deficiencies; present/discuss discipline and termination procedures in a timely fashion, work with Human Resources as required Assist or lead planning, directing, coordinating and review of work plans for facility operations Review and understand event documents to forecast staffing and equipment needs for all Arena & Convention events Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures and implement adjustments as necessary within assigned responsibilities Provide recommendations / improvements Coordinate facility arrangements with concessionaires and AV Oversee, monitor changeover and housekeeping crews, provide team support as required Schedule appropriate changeover and housekeeping crew for a large group of employees accurately and efficiently and adjust/notify employees of updates / changes as necessary Maintains departmental equipment; notify Operations Manager when repairs are needed Provide excellent customer service to internal and external clients to provide a positive employee climate Qualifications
High school diploma or equivalent Two (2) or more years' experience in an operations position in an arena, convention center, public assembly facility or similar location; with knowledge of set up/housekeeping and event coordination An advanced degree in Facility Management or related field may be substituted for years of experience Basic computer skills in a Windows format including typing, data entry and email Ability to effectively operate a company provided cell phone for phone, email, text. Advanced computer skills and experience with MS Word, Outlook, Excel preferred Ability to effectively lead a team and manage in a fast paced, high pressure environment Knowledge of OSHA standards / requirements Forklift certification or ability to acquire within 90 days of employment Possess superior interpersonal, communication, and leadership skills Ability to communicate clearly and concisely in the English language, both orally and in writing Self-motivated and excellent organizational skills Possession of a valid Driver's License preferred Ability to work independently and as part of a team Ability to work long hours including a varied schedule of days, nights, weekends and holidays Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.