Delta Air Lines, Inc.
Co-op, Crew Resources - Pilot Pay Experience (Summer 2026)
Delta Air Lines, Inc., Atlanta, Georgia, United States, 30383
How you'll help us Keep Climbing (overview & key responsibilities)
The Delta Pilot Pay team is seeking a highly motivated Co‑op that has business curiosity and creative thinking to improve the Pilot Pay Experience. The Co‑op will work closely with the teams responsible for ensuring pilots and pay‑adjacent stakeholders receive efficient, accurate and user‑friendly support in alignment with the Flight Operations pay strategy. In this role you will have the opportunity to provide support with the following:
Identify, visualize, analyze, and optimize business processes
Support the development of Knowledge Management content, such as Standard Operating Procedures (SOPs), Glossary of Terminology and team pages
Apply industrial engineering and 6 sigma principles to business processes
Provides customer service to pilots by responding to inquiries sent to Crew Resources and distributing pay updates to pilots as applicable
Ability to identify and create new or improved processes to support the changes in the operation
This role will assist in identifying manual processes, providing innovative and new ways of completing tasks to provide efficiencies in all areas of pilot pay
Assist in the delivery of new tools, content and communications
Utilize business process documentation and knowledge to support new hire, recurrent, and new delivery technology training
Commit to a 3‑semester structured rotation with the same team, fostering continuity and deep collaboration throughout the co‑op experience
What you need to succeed (minimum qualifications)
Working as a Co‑op does not guarantee a full‑time opportunity upon graduation. This position is intended to provide you with educational, and professional work experience to prepare you for the workforce.
This position requires you to work for 3 alternating semesters. You cannot actively take any courses (inclusive of online or in‑person) and work as a Co‑op at the same time, which may delay your graduation by 1‑2 semesters.
Students must be able to complete 3 alternating rotations in Atlanta, GA in line with the below schedule:
Summer 2026 - 1st rotation
Spring 2027 - 2nd rotation
Fall 2027 - 3rd rotation
Currently pursuing a Bachelor’s degree
Must have a strong knowledge of Microsoft Office products
Must be self‑sufficient and complete assignments with minimal supervision
Must be detail‑oriented and perform well under pressure
Must be eager to accept responsibility and create value‑added projects
Must demonstrate flexibility in a fast‑paced environment
Must demonstrate a professional demeanor when interacting with all levels
Must be able to commit to three alternating work semesters
Must exhibit strong written and verbal communication skills
Must be able to work with and safeguard confidential and sensitive information
Consistently prioritizes safety and security of self, others, and personal data
Embraces diverse people, thinking, and styles
Possesses a high school diploma, GED, or high school equivalency
Is at least 18 years of age and has authorization to work in the United States.
Benefits and Perks to Help You Keep Climbing Delta Air Lines, Inc. is an Equal Employment Opportunity / Affinity Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here
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Identify, visualize, analyze, and optimize business processes
Support the development of Knowledge Management content, such as Standard Operating Procedures (SOPs), Glossary of Terminology and team pages
Apply industrial engineering and 6 sigma principles to business processes
Provides customer service to pilots by responding to inquiries sent to Crew Resources and distributing pay updates to pilots as applicable
Ability to identify and create new or improved processes to support the changes in the operation
This role will assist in identifying manual processes, providing innovative and new ways of completing tasks to provide efficiencies in all areas of pilot pay
Assist in the delivery of new tools, content and communications
Utilize business process documentation and knowledge to support new hire, recurrent, and new delivery technology training
Commit to a 3‑semester structured rotation with the same team, fostering continuity and deep collaboration throughout the co‑op experience
What you need to succeed (minimum qualifications)
Working as a Co‑op does not guarantee a full‑time opportunity upon graduation. This position is intended to provide you with educational, and professional work experience to prepare you for the workforce.
This position requires you to work for 3 alternating semesters. You cannot actively take any courses (inclusive of online or in‑person) and work as a Co‑op at the same time, which may delay your graduation by 1‑2 semesters.
Students must be able to complete 3 alternating rotations in Atlanta, GA in line with the below schedule:
Summer 2026 - 1st rotation
Spring 2027 - 2nd rotation
Fall 2027 - 3rd rotation
Currently pursuing a Bachelor’s degree
Must have a strong knowledge of Microsoft Office products
Must be self‑sufficient and complete assignments with minimal supervision
Must be detail‑oriented and perform well under pressure
Must be eager to accept responsibility and create value‑added projects
Must demonstrate flexibility in a fast‑paced environment
Must demonstrate a professional demeanor when interacting with all levels
Must be able to commit to three alternating work semesters
Must exhibit strong written and verbal communication skills
Must be able to work with and safeguard confidential and sensitive information
Consistently prioritizes safety and security of self, others, and personal data
Embraces diverse people, thinking, and styles
Possesses a high school diploma, GED, or high school equivalency
Is at least 18 years of age and has authorization to work in the United States.
Benefits and Perks to Help You Keep Climbing Delta Air Lines, Inc. is an Equal Employment Opportunity / Affinity Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here
#J-18808-Ljbffr