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ManpowerGroup Global, Inc.

Support Engineer III - Device IT Support

ManpowerGroup Global, Inc., Norge, Oklahoma, United States

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Our client, a leading technology organization specializing in innovative device solutions, is seeking a Support Engineer III - Device IT Support to join their team. As a Support Engineer III - Device IT Support, you will be part of the Device Design department supporting internal teams and executive leadership. The ideal candidate will demonstrate problem-solving skills, independence, and a proactive attitude, which will align successfully in the organization.

Job Title:

Support Engineer III - Device IT Support

Location:

Seattle, WA

Pay Range:

$41 per hour

What's the Job?

Support and manage a variety of devices including tablets, phones, devices, and larger equipment like TVs for internal teams and executives

Set up devices rapidly for meetings and demonstrations, ensuring seamless operation

Perform device flashing, firmware updates, and application sideloading using command line operations

Troubleshoot hardware and software errors, diagnosing issues on webpages and devices

Create clear, user-friendly documentation and guides for less technical team members to facilitate smooth device operations

What's Needed?

Minimum of a high school diploma; no bachelor’s degree required

At least 3 years of experience in technical operations or device support roles

Proficiency with command line interfaces (Linux, macOS, Windows)

Understanding of hardware troubleshooting and basic Linux knowledge

Ability to work independently, prioritize tasks, and adapt to changing business needs

What's in it for me?

Opportunity to work in a high-visibility role supporting senior leadership and innovative projects

Engage in process improvement initiatives and automation to enhance operational efficiency

Collaborate with a dynamic team in a fast-paced environment

Gain experience with cloud infrastructure and AWS systems (nice to have)

Work on diverse device types and contribute to cutting-edge technology solutions

Upon completion of waiting period consultants are eligible for:

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Account

Supplemental Life Insurance

Short Term and Long Term Disability Insurance

Business Travel Insurance

401(k), Plus Match

Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

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