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Atlantis Promotions

Customer Engagement Representative

Atlantis Promotions, White Plains, New York, United States

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If you love chatting with people and leaving them smiling, this opportunity is calling!

As a Customer Engagement Representative , you’ll be at the forefront of Verizon’s customer experience. Prepare to combine your personality with performance in a role that rewards effort and creativity. Think of it as people skills meets results-driven fun.

Atlantis Promotions takes pride in representing Verizon through direct, high-quality interactions. Every conversation is an opportunity to be personable, knowledgeable, and results-driven—helping customers understand their options while feeling confident in their decisions. Our work reflects the professionalism and commitment to impact that define us.

The typical day of a Customer Engagement Representative involves:

Engaging customers to share Verizon products, services, and promotions

Promoting solutions that meet individual customer needs

Providing accurate information and resolve questions with clarity

Maintaining detailed records of interactions and outcomes

Collaborating with peers to achieve daily performance goals

Supporting team initiatives and contribute ideas for improvement

Participating in coaching and development sessions