Remote IT Support Analyst 2 - Data Center Ops & Insights

A leading organization in IT and data management is looking for a Support Analyst 2. This remote position focuses on monitoring the health of the global IT break-fix ticket queue and ensuring service availability by providing timely escalations. The ideal candidate will have a bachelor's degree in IT or related fields and 3–5 years of hands-on experience in IT operations. This role offers an exciting opportunity to engage with advanced IT support tools and contribute to critical service delivery processes. #J-18808-Ljbffr