Omaha Oral Surgery
Overall Job Summary
This is an in-person, Monday-Friday position. We are looking for 2 individuals, 1 at each location listed below:
Council Bluffs location:
3265 S 24th St, Council Bluffs, IA 51501
New Maple location:
3585 N 168th Court, Omaha, NE 68116
We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.
Role and Responsibilities
Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
Greets patients and visitors immediately upon arrival with a friendly demeanor.
Answers the phone promptly with a smile.
Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
Prepares a daily schedule for each provider.
Prepares patient charts.
Manages patient flow to reduce patient wait time.
Assists patients as necessary.
Maintains reception area in a neat and orderly condition.
Maintains professional relationship with referring offices.
Maintains confidentiality of all information in accordance with HIPAA.
Performs other related duties as assigned.
Education and Experience
High school diploma or equivalent required.
One year of customer service experience required.
Skills and Abilities
Understanding of dental terminology.
Friendly, inviting, and professional personality and presence.
Basic office skills such as typing and filing.
Good organizational skills.
Attention to detail.
Core Benefits & Wellness
Medical (including Virtual Care), Dental, and Vision Coverage
Employee Assistance Program (EAP)
Uniforms/Scrubs provided
Financial Well-Being: Competitive pay, Bonus potential, and annual merit reviews
401(k) Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
Life Insurance: Basic and Supplemental Life Insurance
Spouse and Child Life Insurance
Time Off, Disability And Leave Of Absence
Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
Long and Short Term Disability Plans
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Council Bluffs location:
3265 S 24th St, Council Bluffs, IA 51501
New Maple location:
3585 N 168th Court, Omaha, NE 68116
We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.
Role and Responsibilities
Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
Greets patients and visitors immediately upon arrival with a friendly demeanor.
Answers the phone promptly with a smile.
Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
Prepares a daily schedule for each provider.
Prepares patient charts.
Manages patient flow to reduce patient wait time.
Assists patients as necessary.
Maintains reception area in a neat and orderly condition.
Maintains professional relationship with referring offices.
Maintains confidentiality of all information in accordance with HIPAA.
Performs other related duties as assigned.
Education and Experience
High school diploma or equivalent required.
One year of customer service experience required.
Skills and Abilities
Understanding of dental terminology.
Friendly, inviting, and professional personality and presence.
Basic office skills such as typing and filing.
Good organizational skills.
Attention to detail.
Core Benefits & Wellness
Medical (including Virtual Care), Dental, and Vision Coverage
Employee Assistance Program (EAP)
Uniforms/Scrubs provided
Financial Well-Being: Competitive pay, Bonus potential, and annual merit reviews
401(k) Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
Life Insurance: Basic and Supplemental Life Insurance
Spouse and Child Life Insurance
Time Off, Disability And Leave Of Absence
Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
Long and Short Term Disability Plans
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