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The Hertrich Family of Automobile Dealerships

Customer Support Specialist / Cashier / Receptionist - F/T - Frederick Ford

The Hertrich Family of Automobile Dealerships, Seaford, Delaware, United States, 19973

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Full-Time Customer Support Specialist / Automotive Cashier / Receptionist with Growth Opportunities Bilingual Spanish – A Strong Plus! Are you a customer-focused individual who thrives in a fast-paced environment? Hertrich Family of Automobile Dealerships is seeking a Full-Time Customer Support Specialist to join our dynamic team! Bilingual in Spanish is strongly preferred.

At Hertrich, we believe in providing an exceptional experience for our customers while offering unlimited career growth for our team members. As a Customer Support Specialist, you'll be a key part of a company with deep roots in the community and a strong commitment to excellence. Join us as we continue to grow with 24 dealerships, 14 collision centers, and 18 automotive brands across the Delmarva Peninsula and beyond!

What We Offer

Competitive wages

Comprehensive Medical Insurance (for employee & family)

Dental, Vision & Life Insurance (for employee & family)

Short- & Long-Term Disability Plans

Paid vacation, holidays, and personal/sick days

401(k) plan with employer match

Employee purchase discounts

Your Responsibilities

Answer a multi-line phone system and direct calls as needed

Greet and assist customers professionally and with a positive attitude

Process cash and credit card transactions accurately

Handle customer agreements, service tickets, and dealer exchanges using a computer system

Perform general office duties, including filing and maintaining inventory

Assist the Office Manager with additional tasks as required

What We're Looking For

Excellent communication skills (verbal & written)

Pleasant and professional demeanor in-person and on the phone

Computer proficiency

Strong work ethic and attention to detail

High School Diploma or GED required

Availability to work some evenings and Saturdays

Why Hertrich? Hertrich Family of Dealerships is committed to building a culture where all employees are valued and supported. We're dedicated to diversity and encourage qualified applicants from all backgrounds to apply. As a family-owned business, we offer a unique opportunity to grow with a team that cares about your success.

Join Us! If you're passionate about customer service and ready to be part of a mission-driven company with endless potential, we want to hear from you!

Equal Opportunity Employer We embrace diversity and are committed to fostering an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Hertrich is a drug-free workplace.

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