DHL Express
Join to apply for the
Post Entry Dispute Specialist
role at
DHL Express .
What makes DHL great? Our people. We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine. DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start your career with DHL today. We have an immediate career opportunity for a qualified
Post Entry Billing Specialist
in the International Trade Affairs and Compliance team at our Erlanger, KY location. In this role, you will facilitate compliance with US Customs regulations governing the oversight and control of DHL’s brokerage operations. You will also monitor for adherence to DHL policies and procedures in the processing of such merchandise.
Key Responsibilities
Review entry disputes, determine validity and whether DHL or customer error
Confirm all required documentation is present and work directly with customer if any documentation is missing
Make correction to the entry
File PSC, 520D or Protest depending on type & liquidation date
File 3347 for IOR/UC correction
Process voluntary tenders for additional duties owed
Review & process cash disputes including entry and billing corrections
Perform internal import entry audits with a focus on regulatory requirements for classification, valuation, Importer of Record & Ultimate Consignee, Free Trade Agreement & Returned Goods status and DHL entry policies for Use of DHL as IOR or UC
Proper application of FTA status
Proper application of Returned Goods classification
Skills & Qualifications
Customs Broker’s License preferred
Minimum 4 years of Import Clearance Experience
Bachelor’s Degree preferred
Import clearance, trade compliance experience
Ability to multi-task, set priorities and meet multiple deadlines in a fast‑paced environment
Employee Benefits & Incentives
Competitive Pay
Bonus/Incentive Programs
Retirement Savings – 401K with company match
Medical, Dental, Vision, well‑being programs
Tuition Reimbursement
Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
Paid Leave
Employee Discount Program
Employee Assistance & Work Life Program
Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other; Industries: Transportation, Logistics, Supply Chain and Storage
Location: Erlanger, KY | Salary: $71,552.00–$84,032.00
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Post Entry Dispute Specialist
role at
DHL Express .
What makes DHL great? Our people. We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine. DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start your career with DHL today. We have an immediate career opportunity for a qualified
Post Entry Billing Specialist
in the International Trade Affairs and Compliance team at our Erlanger, KY location. In this role, you will facilitate compliance with US Customs regulations governing the oversight and control of DHL’s brokerage operations. You will also monitor for adherence to DHL policies and procedures in the processing of such merchandise.
Key Responsibilities
Review entry disputes, determine validity and whether DHL or customer error
Confirm all required documentation is present and work directly with customer if any documentation is missing
Make correction to the entry
File PSC, 520D or Protest depending on type & liquidation date
File 3347 for IOR/UC correction
Process voluntary tenders for additional duties owed
Review & process cash disputes including entry and billing corrections
Perform internal import entry audits with a focus on regulatory requirements for classification, valuation, Importer of Record & Ultimate Consignee, Free Trade Agreement & Returned Goods status and DHL entry policies for Use of DHL as IOR or UC
Proper application of FTA status
Proper application of Returned Goods classification
Skills & Qualifications
Customs Broker’s License preferred
Minimum 4 years of Import Clearance Experience
Bachelor’s Degree preferred
Import clearance, trade compliance experience
Ability to multi-task, set priorities and meet multiple deadlines in a fast‑paced environment
Employee Benefits & Incentives
Competitive Pay
Bonus/Incentive Programs
Retirement Savings – 401K with company match
Medical, Dental, Vision, well‑being programs
Tuition Reimbursement
Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
Paid Leave
Employee Discount Program
Employee Assistance & Work Life Program
Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other; Industries: Transportation, Logistics, Supply Chain and Storage
Location: Erlanger, KY | Salary: $71,552.00–$84,032.00
#J-18808-Ljbffr