WMH Solutions
Parts Product Support Specialist | Material Handling & Forklift Aftermarket
WMH Solutions, Charlotte, North Carolina, United States, 28245
Parts Product Support Specialist | Material Handling & Forklift Aftermarket
Department:
Service
Employment Type:
Full Time
Location:
BR01- CHARLOTTE, NC
Reporting To:
Carl Hastings
Description This Isn’t Just a Parts Job — It’s a Career in the Forklift & Aftermarket World
At
WMH Solutions , parts aren’t an afterthought — they’re the backbone of everything we do.
As a
Parts Product Support Specialist , you’ll play a critical role in keeping forklifts and material handling equipment running by ensuring customers and technicians get the
right parts, at the right time, with zero guesswork .
This role is ideal for experienced parts, service, warehouse, or counter professionals who thrive in fast-paced dealership or industrial environments and want
stability, growth, and hands-on impact
— not just another job behind a counter.
Downtime costs money.
Missed parts delay operations.
Your expertise keeps customers productive.
You’ll work at the intersection of
aftermarket support, inventory management, service coordination, and customer problem-solving , supporting forklift and material handling operations across real-world environments.
Key Responsibilities
Provide expert support for
forklift and material handling parts
inquiries.
Accurately process parts orders, returns, and inquiries with speed and precision.
Help customers and technicians identify correct parts for performance and compatibility.
Build trusted, long-term customer relationships.
Manage and maintain accurate
parts inventory levels .
Perform cycle counts, reconciliations, and discrepancy resolution.
Coordinate daily parts fulfillment, drop shipments, and sourcing.
Support fleet, service, and aftermarket inventory needs.
Process purchase orders, invoices, and shipping documentation.
Use
ERP / inventory management systems
to maintain accurate records.
Support vendor coordination and parts procurement.
Collaborate with service and sales teams to keep workflows moving.
Receive, stock, and distribute parts efficiently.
Operate forklifts and material handling equipment safely.
Maintain a clean, organized, safety-focused work environment.
Identify opportunities to improve parts processes and inventory flow.
Stay current on new products, systems, and material handling technologies.
Support cross‑functional improvements across service, parts, and logistics.
Skills & Experience We’re Looking For
3–5+ years
experience in: Forklift parts, material handling, aftermarket, heavy equipment, automotive, or industrial parts support.
Strong knowledge of
inventory management, parts sourcing, and service coordination .
Comfort working in fast‑paced dealership, warehouse, or industrial environments.
Ability to lift 50+ lbs and perform active, hands‑on work.
Proficiency with
ERP systems, IMS tools, and Microsoft 365
(Excel preferred).
Strong attention to detail, organization, and follow‑through.
Clear communicator with a customer‑first mindset.
Team player who works well with technicians, service advisors, sales, and vendors.
WMH Solutions is a
35+ year leader in material handling , with
11 locations across the Southeast
and 250+ professionals supporting sales, service, fleet, and aftermarket operations.
What sets us apart:
Exclusive
Linde Material Handling
partnership.
Industry‑leading automation & fleet technology.
Strong training, mentorship, and career paths.
Stability, growth, and real opportunity to advance.
A culture built on
integrity, accountability, and execution .
This isn’t a job you outgrow — it’s a platform you build on.
What WMH Offers You Competitive Pay + Performance Opportunities
We reward expertise, performance, and growth.
Premium Full Benefits Package
Medical, Dental, Vision.
Life insurance & AD&D.
HSA & PPO options.
Company‑paid benefits.
Paid Time Off & Holidays
Recharge and spend time with loved ones with
generous PTO & paid holidays .
Cell Phone Allowance
Stay connected with a
monthly phone allowance
for business needs.
Retirement & Profit Sharing
Secure your future with a
401(k) plan & profit‑sharing benefits .
⚖
Work‑Life Balance
We understand that
flexibility matters
and offer schedules that help you thrive & respect your time.
Collaborative & Inclusive Team
Work with
driven, like‑minded professionals
in an
innovative, people‑first environment .
Ongoing Professional Development
We invest in
your success
with mentorship, leadership programs, and skill‑building opportunities.
If you’re experienced in
forklift parts, inventory, service support, or aftermarket operations
and want a role where your skills actually matter, this is your move.
Apply today:
wmhsolutions.pinpointhq.com
This isn’t a parking spot.
It’s a launchpad.
#J-18808-Ljbffr
Service
Employment Type:
Full Time
Location:
BR01- CHARLOTTE, NC
Reporting To:
Carl Hastings
Description This Isn’t Just a Parts Job — It’s a Career in the Forklift & Aftermarket World
At
WMH Solutions , parts aren’t an afterthought — they’re the backbone of everything we do.
As a
Parts Product Support Specialist , you’ll play a critical role in keeping forklifts and material handling equipment running by ensuring customers and technicians get the
right parts, at the right time, with zero guesswork .
This role is ideal for experienced parts, service, warehouse, or counter professionals who thrive in fast-paced dealership or industrial environments and want
stability, growth, and hands-on impact
— not just another job behind a counter.
Downtime costs money.
Missed parts delay operations.
Your expertise keeps customers productive.
You’ll work at the intersection of
aftermarket support, inventory management, service coordination, and customer problem-solving , supporting forklift and material handling operations across real-world environments.
Key Responsibilities
Provide expert support for
forklift and material handling parts
inquiries.
Accurately process parts orders, returns, and inquiries with speed and precision.
Help customers and technicians identify correct parts for performance and compatibility.
Build trusted, long-term customer relationships.
Manage and maintain accurate
parts inventory levels .
Perform cycle counts, reconciliations, and discrepancy resolution.
Coordinate daily parts fulfillment, drop shipments, and sourcing.
Support fleet, service, and aftermarket inventory needs.
Process purchase orders, invoices, and shipping documentation.
Use
ERP / inventory management systems
to maintain accurate records.
Support vendor coordination and parts procurement.
Collaborate with service and sales teams to keep workflows moving.
Receive, stock, and distribute parts efficiently.
Operate forklifts and material handling equipment safely.
Maintain a clean, organized, safety-focused work environment.
Identify opportunities to improve parts processes and inventory flow.
Stay current on new products, systems, and material handling technologies.
Support cross‑functional improvements across service, parts, and logistics.
Skills & Experience We’re Looking For
3–5+ years
experience in: Forklift parts, material handling, aftermarket, heavy equipment, automotive, or industrial parts support.
Strong knowledge of
inventory management, parts sourcing, and service coordination .
Comfort working in fast‑paced dealership, warehouse, or industrial environments.
Ability to lift 50+ lbs and perform active, hands‑on work.
Proficiency with
ERP systems, IMS tools, and Microsoft 365
(Excel preferred).
Strong attention to detail, organization, and follow‑through.
Clear communicator with a customer‑first mindset.
Team player who works well with technicians, service advisors, sales, and vendors.
WMH Solutions is a
35+ year leader in material handling , with
11 locations across the Southeast
and 250+ professionals supporting sales, service, fleet, and aftermarket operations.
What sets us apart:
Exclusive
Linde Material Handling
partnership.
Industry‑leading automation & fleet technology.
Strong training, mentorship, and career paths.
Stability, growth, and real opportunity to advance.
A culture built on
integrity, accountability, and execution .
This isn’t a job you outgrow — it’s a platform you build on.
What WMH Offers You Competitive Pay + Performance Opportunities
We reward expertise, performance, and growth.
Premium Full Benefits Package
Medical, Dental, Vision.
Life insurance & AD&D.
HSA & PPO options.
Company‑paid benefits.
Paid Time Off & Holidays
Recharge and spend time with loved ones with
generous PTO & paid holidays .
Cell Phone Allowance
Stay connected with a
monthly phone allowance
for business needs.
Retirement & Profit Sharing
Secure your future with a
401(k) plan & profit‑sharing benefits .
⚖
Work‑Life Balance
We understand that
flexibility matters
and offer schedules that help you thrive & respect your time.
Collaborative & Inclusive Team
Work with
driven, like‑minded professionals
in an
innovative, people‑first environment .
Ongoing Professional Development
We invest in
your success
with mentorship, leadership programs, and skill‑building opportunities.
If you’re experienced in
forklift parts, inventory, service support, or aftermarket operations
and want a role where your skills actually matter, this is your move.
Apply today:
wmhsolutions.pinpointhq.com
This isn’t a parking spot.
It’s a launchpad.
#J-18808-Ljbffr