1-800-GOT-JUNK?
1-800-GOT-JUNK? Los Angeles Metro is looking for an experienced Dispatcher to drive operational excellence and franchise profitability. We’re part of the World’s Largest Junk Removal Service, with 177 independent and locally owned locations across the US, Canada, and Australia, and we’re known for revolutionizing the industry through the consistent delivery of our world-class customer experience.
DISPATCHER (Full Time) Glendale, CA As a Dispatcher, you will ensure our daily operation runs smoothly by providing precise logistics for local truck teams on their assigned routes and delivering our commitment of exceptional and on-time service to every customer. The Dispatcher is the sole point of contact for the truck team members, management, and our Sales Center to ensure everything is in place to provide an efficient and profitable operation. This position is based in Glendale, CA and is responsible for routes throughout the Los Angeles Metro franchise, which comprises service territories from downtown Los Angeles, through Ventura County, Santa Barbara County, and Santa Maria County.
About the Position:
Reporting to the General Manager, you will be focused on achieving daily revenue/profit goals through precise execution of daily truck team routes and management of controlled costs.
Manage daily dispatch schedule to ensure maximum route availability and on-time service.
Complete and manage calls from customers, truck teams, management, and our Sales Center.
Monitor current GPS system to verify truck team location, drive distance, and route compliance.
Control daily costs by enforcing our diversion protocol regarding truck team disposal, recycling, and donations.
Complete daily tracking of truck team revenue, same day add-on jobs, and National Account protocols.
Ensure compliance with all California Rest & Meal Break laws.
Adhere to and enforce all franchise Opening and Closing procedures.
Who You Are:
You exemplify our core values: Passion, Integrity, Professionalism, and Empathy.
Ownership Mindset - You are driven to hit targets and achieve goals and hold yourself accountable to results.
Team Builder - You thrive in an environment where everyone works, learns, and succeeds together.
High Level Communicator - You do not leave anything up in the air. Everyone knows your expectations at all times.
Bring It On Mentality - You do not fear change or difficult situations. You welcome the challenge to find solutions.
Requirements:
High School Diploma or equivalent is required.
2+ years of direct experience in a similar role (Direct dispatch experience preferred).
Excellent communication and interpersonal skills. Ability to communicate clearly & concisely, verbally and in writing.
Business acumen with a problem-solving attitude, attention to detail, and ability to multi-task.
Comfortability with a fast paced, high pressure environment. Ideal candidate is able to adapt to change, quickly.
Proficient in G Suite, Salesforce, and familiarity using commercial GPS software.
Must be able and willing to work weekends, holidays, and varying hours.
Reliable transportation to and from work each day.
Compensation:
$23 - $25 per hour (inclusive of base pay, and commensurate with experience).
Bonus package and benefits are also provided.
1-800-GOT-JUNK? Business owners are dedicated to helping their employees realize and fulfill their potential at work and in life. This opportunity offers a competitive base rate (commensurate with your relevant skills & experience) bonus potential, excellent benefits & other incentives. Qualified individuals are invited to apply today. 1-800-GOT-JUNK? is proud to be an Equal Opportunity Employer.
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DISPATCHER (Full Time) Glendale, CA As a Dispatcher, you will ensure our daily operation runs smoothly by providing precise logistics for local truck teams on their assigned routes and delivering our commitment of exceptional and on-time service to every customer. The Dispatcher is the sole point of contact for the truck team members, management, and our Sales Center to ensure everything is in place to provide an efficient and profitable operation. This position is based in Glendale, CA and is responsible for routes throughout the Los Angeles Metro franchise, which comprises service territories from downtown Los Angeles, through Ventura County, Santa Barbara County, and Santa Maria County.
About the Position:
Reporting to the General Manager, you will be focused on achieving daily revenue/profit goals through precise execution of daily truck team routes and management of controlled costs.
Manage daily dispatch schedule to ensure maximum route availability and on-time service.
Complete and manage calls from customers, truck teams, management, and our Sales Center.
Monitor current GPS system to verify truck team location, drive distance, and route compliance.
Control daily costs by enforcing our diversion protocol regarding truck team disposal, recycling, and donations.
Complete daily tracking of truck team revenue, same day add-on jobs, and National Account protocols.
Ensure compliance with all California Rest & Meal Break laws.
Adhere to and enforce all franchise Opening and Closing procedures.
Who You Are:
You exemplify our core values: Passion, Integrity, Professionalism, and Empathy.
Ownership Mindset - You are driven to hit targets and achieve goals and hold yourself accountable to results.
Team Builder - You thrive in an environment where everyone works, learns, and succeeds together.
High Level Communicator - You do not leave anything up in the air. Everyone knows your expectations at all times.
Bring It On Mentality - You do not fear change or difficult situations. You welcome the challenge to find solutions.
Requirements:
High School Diploma or equivalent is required.
2+ years of direct experience in a similar role (Direct dispatch experience preferred).
Excellent communication and interpersonal skills. Ability to communicate clearly & concisely, verbally and in writing.
Business acumen with a problem-solving attitude, attention to detail, and ability to multi-task.
Comfortability with a fast paced, high pressure environment. Ideal candidate is able to adapt to change, quickly.
Proficient in G Suite, Salesforce, and familiarity using commercial GPS software.
Must be able and willing to work weekends, holidays, and varying hours.
Reliable transportation to and from work each day.
Compensation:
$23 - $25 per hour (inclusive of base pay, and commensurate with experience).
Bonus package and benefits are also provided.
1-800-GOT-JUNK? Business owners are dedicated to helping their employees realize and fulfill their potential at work and in life. This opportunity offers a competitive base rate (commensurate with your relevant skills & experience) bonus potential, excellent benefits & other incentives. Qualified individuals are invited to apply today. 1-800-GOT-JUNK? is proud to be an Equal Opportunity Employer.
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