Blanchard Machinery Company
Mining Technology Systems Technician
Blanchard Machinery Company, Kershaw, South Carolina, United States, 29067
Overview
The primary function of this position is the installation as well as calibration and commissioning of a range of technology on a variety of Caterpillar (CAT) equipment. The
Mining Technology Systems Technician
will support product application and hardware diagnostics and general support of various technology solutions, including Caterpillar MineStar, and product link.
What You'll Be Doing
Installing, configuring, and maintaining mining technology systems onboard heavy equipment.
Supporting and integrating fleet management systems like Minestar, Dispatch, Terrain, and DSS.
Performing inspections, preventive maintenance, and troubleshooting using strong analytical skills.
Providing technical support and training to on-site teams.
Collaborating with engineering and operations to improve system performance and reliability.
Managing tasks in a fast-paced environment while following safety and compliance protocols.
Diagnosing issues across a range of systems – from basic sensors to advanced control units, displays, networks, servers, and databases.
Responsibilities Essential Duties and Responsibilities
Competencies:
Customer Focus: Continuously paying attention to customer needs and focusing on the quality and timeliness of the installation work, building strong customer relationships and delivering customer-centric solutions.
Drives Results: Maintaining a high level of execution excellence; documenting and communicating opportunities for improvement.
Courage: Taking personal ownership for individual and coworker safety.
Being willing to champion new ideas and ways of working to improve the overall offering by Blanchard Machinery Company.
Specific Skills:
Highly computer literate and proficient in MS Office applications
Knowledge of Linux, Ubuntu Operating Systems, FTP Programs, MineStar, Thick and Thin
Client, Terrain Office, Telnet and Tyresence
Operations of Trimble Business Center and equipment
Strong communication (verbal and written) and consultative skills
Excellent analytical, risk assessment and problem-solving skills
Excellent time management, organizational skills and ability to work in a fast-paced, high-volume environment with attention to detail
Detail oriented and a positive self-starter able to work in a team or with minimal supervision
Knowledge:
Ability to read and understand detailed instructions and apply to practical applications
Understanding of electrical systems and schematics
Knowledge of heavy equipment operation
Knowledge of guidance and control systems (e.g., Radar, LiDAR, GPS, GNSS)
Understanding of various dispatch system hardware (e.g., Modular, Wenco, Jigsaw, Caterpillar MineStar)
Trimble products for calibrations and commissioning of autonomous systems
Understanding of As Built Drawings
Knowledge of radio network communications
Accountability:
Deliver high-quality work to support technology deployments
Installation process documentation to support future troubleshooting
Adherence to all company policies, including Code of Conduct and Safety
Adherence to expense claim policies and timely reporting
Maintain positive relationships with customers, suppliers and coworkers to meet customer satisfaction targets
Travel to customer facilities and worksites as required
Qualifications
o 5+ years of experience in a technical role involving troubleshooting, diagnostics, and repair (e.g., Technician - IT, GPS, Instrumentation, Electronics, Agricultural, Heavy Equipment).
o Education or training in a related field such as Information Technology, Heavy Equipment repair, Electronics, Mechanics, etc.
o Understanding of networking principles such as Linux, SQL, Telnet or similar is an asset
o Journeyperson Heavy Equipment Technician certification is considered an asset
o Previous dispatch experience with MineStar, Jigsaw, Modular, Wenco is considered an asset
o Experience with guidance and control system applications (GPS, LiDAR, Radar) is considered an asset
o Familiarity with Caterpillar and other branded off-road equipment in a mining environment is an asset
o Valid driver\'s license
o Valid passport (or ability to obtain one upon employment)
Working Conditions
The physical environment requires working both inside (non-climate controlled) and outside in heat/cold, wet/humid, and dry/arid conditions.
Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials.
Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.
Physical use of tools and machines to maintain, troubleshoot and repair equipment.
Must be able to lift varied weight.
Seeing, reading, and writing to complete job responsibilities.
Use of computer and other technology to complete job responsibilities.
#J-18808-Ljbffr
Mining Technology Systems Technician
will support product application and hardware diagnostics and general support of various technology solutions, including Caterpillar MineStar, and product link.
What You'll Be Doing
Installing, configuring, and maintaining mining technology systems onboard heavy equipment.
Supporting and integrating fleet management systems like Minestar, Dispatch, Terrain, and DSS.
Performing inspections, preventive maintenance, and troubleshooting using strong analytical skills.
Providing technical support and training to on-site teams.
Collaborating with engineering and operations to improve system performance and reliability.
Managing tasks in a fast-paced environment while following safety and compliance protocols.
Diagnosing issues across a range of systems – from basic sensors to advanced control units, displays, networks, servers, and databases.
Responsibilities Essential Duties and Responsibilities
Competencies:
Customer Focus: Continuously paying attention to customer needs and focusing on the quality and timeliness of the installation work, building strong customer relationships and delivering customer-centric solutions.
Drives Results: Maintaining a high level of execution excellence; documenting and communicating opportunities for improvement.
Courage: Taking personal ownership for individual and coworker safety.
Being willing to champion new ideas and ways of working to improve the overall offering by Blanchard Machinery Company.
Specific Skills:
Highly computer literate and proficient in MS Office applications
Knowledge of Linux, Ubuntu Operating Systems, FTP Programs, MineStar, Thick and Thin
Client, Terrain Office, Telnet and Tyresence
Operations of Trimble Business Center and equipment
Strong communication (verbal and written) and consultative skills
Excellent analytical, risk assessment and problem-solving skills
Excellent time management, organizational skills and ability to work in a fast-paced, high-volume environment with attention to detail
Detail oriented and a positive self-starter able to work in a team or with minimal supervision
Knowledge:
Ability to read and understand detailed instructions and apply to practical applications
Understanding of electrical systems and schematics
Knowledge of heavy equipment operation
Knowledge of guidance and control systems (e.g., Radar, LiDAR, GPS, GNSS)
Understanding of various dispatch system hardware (e.g., Modular, Wenco, Jigsaw, Caterpillar MineStar)
Trimble products for calibrations and commissioning of autonomous systems
Understanding of As Built Drawings
Knowledge of radio network communications
Accountability:
Deliver high-quality work to support technology deployments
Installation process documentation to support future troubleshooting
Adherence to all company policies, including Code of Conduct and Safety
Adherence to expense claim policies and timely reporting
Maintain positive relationships with customers, suppliers and coworkers to meet customer satisfaction targets
Travel to customer facilities and worksites as required
Qualifications
o 5+ years of experience in a technical role involving troubleshooting, diagnostics, and repair (e.g., Technician - IT, GPS, Instrumentation, Electronics, Agricultural, Heavy Equipment).
o Education or training in a related field such as Information Technology, Heavy Equipment repair, Electronics, Mechanics, etc.
o Understanding of networking principles such as Linux, SQL, Telnet or similar is an asset
o Journeyperson Heavy Equipment Technician certification is considered an asset
o Previous dispatch experience with MineStar, Jigsaw, Modular, Wenco is considered an asset
o Experience with guidance and control system applications (GPS, LiDAR, Radar) is considered an asset
o Familiarity with Caterpillar and other branded off-road equipment in a mining environment is an asset
o Valid driver\'s license
o Valid passport (or ability to obtain one upon employment)
Working Conditions
The physical environment requires working both inside (non-climate controlled) and outside in heat/cold, wet/humid, and dry/arid conditions.
Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials.
Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.
Physical use of tools and machines to maintain, troubleshoot and repair equipment.
Must be able to lift varied weight.
Seeing, reading, and writing to complete job responsibilities.
Use of computer and other technology to complete job responsibilities.
#J-18808-Ljbffr