The Kendall Group
About The Kendall Group
The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group?
Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.
Role Summary:
Reporting to the Services & Networking Manager, the Network Engineer is responsible for working with our industrial manufacturing customers to troubleshoot, maintain, support, and assist in maturing and migrating plant network infrastructures.
Exciting work you will do:
The essential duties and responsibilities of the Network Engineer position will consist of, but are not limited to, the following:
Respond to technical service needs for networking and security devices, servers, and storage sub- systems at client locations
Develop scope of work and cost estimates for on-site customer work
Deliver services such as: network assessments, vendor assisted network designs, switch configurations, wireless surveys, and virtual environment installations
Interface with clients to perform additional onsite customer support which may include isolating and resolving technical issues, configuring or reconfiguring switches, routers, and firewalls, installs, moves, or other changes as identified for both the active and physical network hardware
Provide timely, professional documentation and record keeping of all work completed
Self‑cultivate opportunities for IT/Network services and follow through to completion
Provide pre‑sales support and backup to the Network Specialist
Continually learn new technologies and maintain industry knowledge
Other duties as assigned
Competencies you possess:
Service Excellence
Results, Action Oriented
Accountability and Responsibility
Teamwork and Collaboration
Decision Quality
Displaying Technical Expertise
Time Management
Safety Conscious
What you'll need:
Experience : 2 years' of experience in enterprise field service support role providing hardware and network support for clients
Education : Bachelor's degree in computer/network engineering, computer technology, information technology or Technology diploma in related field, or equivalent experience
Analytics/Computer Skills : Demonstrable skills in L2 & L3 switching and routing, VPNs, NAT, Virtualization; Ability to test and troubleshoot copper and fiber cabling; Ability to troubleshoot active network technology; Ability to apply basic design principles and layout architectures for customers
Organization Skills : Excellent work ethic; good verbal, time management and communication skills; ability to work independently and as a part of a team; strong analytical and problem solving skills
Cross‑functional skills : Ability to work effectively in a team environment; ability to engage with customers, build trusted relationships and develop ongoing work
Communication Skills : Strong interpersonal communications, analytical and problem solving, organizational and written/verbal communication skills
Physical, Mental and Visual Skills : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
Frequent sitting, driving, and getting in and out of a vehicle
Ability to see/sit/stand/walk/talk and hear
Ability to lift/move/carry up to 25lbs
Ability to be on your feet for 8 hours a day
Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel
Physical Environment : While performing the duties of this job, the employee is exposed to temperature conditions prevalent at the time; the noise level in the work environment is consistent with that of a manufacturing company
Driver's License : Must possess and maintain a valid driver's license
Travel : 50‑70% local
Qualifications we prefer but don't require:
Experience : Understanding of Windows Active Directory; knowledge of inside plant networking / cabling; familiarity with Cisco & Rockwell Automation's Converged Plant Wide Ethernet (CPwE) Reference Architectures; general understanding of cybersecurity principles
Certifications : CCNA or CCNP; other Cisco, Dell, EMC, VMWare, and RCDD certifications
The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.
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The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group?
Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.
Role Summary:
Reporting to the Services & Networking Manager, the Network Engineer is responsible for working with our industrial manufacturing customers to troubleshoot, maintain, support, and assist in maturing and migrating plant network infrastructures.
Exciting work you will do:
The essential duties and responsibilities of the Network Engineer position will consist of, but are not limited to, the following:
Respond to technical service needs for networking and security devices, servers, and storage sub- systems at client locations
Develop scope of work and cost estimates for on-site customer work
Deliver services such as: network assessments, vendor assisted network designs, switch configurations, wireless surveys, and virtual environment installations
Interface with clients to perform additional onsite customer support which may include isolating and resolving technical issues, configuring or reconfiguring switches, routers, and firewalls, installs, moves, or other changes as identified for both the active and physical network hardware
Provide timely, professional documentation and record keeping of all work completed
Self‑cultivate opportunities for IT/Network services and follow through to completion
Provide pre‑sales support and backup to the Network Specialist
Continually learn new technologies and maintain industry knowledge
Other duties as assigned
Competencies you possess:
Service Excellence
Results, Action Oriented
Accountability and Responsibility
Teamwork and Collaboration
Decision Quality
Displaying Technical Expertise
Time Management
Safety Conscious
What you'll need:
Experience : 2 years' of experience in enterprise field service support role providing hardware and network support for clients
Education : Bachelor's degree in computer/network engineering, computer technology, information technology or Technology diploma in related field, or equivalent experience
Analytics/Computer Skills : Demonstrable skills in L2 & L3 switching and routing, VPNs, NAT, Virtualization; Ability to test and troubleshoot copper and fiber cabling; Ability to troubleshoot active network technology; Ability to apply basic design principles and layout architectures for customers
Organization Skills : Excellent work ethic; good verbal, time management and communication skills; ability to work independently and as a part of a team; strong analytical and problem solving skills
Cross‑functional skills : Ability to work effectively in a team environment; ability to engage with customers, build trusted relationships and develop ongoing work
Communication Skills : Strong interpersonal communications, analytical and problem solving, organizational and written/verbal communication skills
Physical, Mental and Visual Skills : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
Frequent sitting, driving, and getting in and out of a vehicle
Ability to see/sit/stand/walk/talk and hear
Ability to lift/move/carry up to 25lbs
Ability to be on your feet for 8 hours a day
Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel
Physical Environment : While performing the duties of this job, the employee is exposed to temperature conditions prevalent at the time; the noise level in the work environment is consistent with that of a manufacturing company
Driver's License : Must possess and maintain a valid driver's license
Travel : 50‑70% local
Qualifications we prefer but don't require:
Experience : Understanding of Windows Active Directory; knowledge of inside plant networking / cabling; familiarity with Cisco & Rockwell Automation's Converged Plant Wide Ethernet (CPwE) Reference Architectures; general understanding of cybersecurity principles
Certifications : CCNA or CCNP; other Cisco, Dell, EMC, VMWare, and RCDD certifications
The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.
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