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JLL

Facilities Specialist

JLL, Salt Lake City, Utah, United States, 84193

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Facilities Coordinator – JLL What this job involves As a Facilities Specialist at JLL, you will provide support to Site and Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, and occupancy services. This role requires you to proactively develop and maintain client relationships while ensuring expected service levels are achieved through exceptional quality of service delivery. You'll actively support an environment of teamwork, cooperation, performance excellence, and personal success that reflects JLL's commitment to operational excellence and client satisfaction.

What your day-to-day will look like Service Delivery

Actively support environment of teamwork, cooperation, performance excellence, and personal success

Conduct daily walkthroughs to ensure clean and organized office environment

Respond to all work orders in timely manner while ensuring KPI compliance and excellent customer service

Identify opportunities for improved operation and service excellence, making recommendations for enhanced performance

Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained

Schedule and manage repairs, maintenance, minor works, and other work requests while tracking to completion

Provide information and direction to vendors, facilities staff, and service providers for excellent coordination and execution

Assist in procurement of vendors and services as required while minimizing disruption

Provide coordination and support for events, meetings, and conference facilities as required

Client Relationship Management

Deliver exceptional quality of service as reflected by client feedback and satisfaction metrics

Proactively develop and maintain client relationships through responsive communication and service delivery

Identify opportunities for improved operation and service excellence while making strategic recommendations

Required Qualifications

Excellent communication, organization, and problem-solving skills

Ability to work independently with little supervision and effectively deal with stressful situations

Self-motivated, confident, energetic, and flexible approach to work responsibilities

Proficiency in range of information technology tools and platforms

Ability to sort mail efficiently to help ease, speed, and accuracy of delivery

Physical ability to lift 50 pounds regularly

Preferred Qualifications

Prior experience in facilities, property management, hospitality, or related fields

Understanding of basic technical aspects of property including computer room air-conditioning, chiller systems, fire protection systems, and mechanical & electrical systems

Experience with vendor oversight and procurement processes

Background in event coordination and conference facility management

Knowledge of KPI compliance and work order management systems

Location:

Onsite

Estimated Base Compensation:

$60,000 - $86,800

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Seniority level:

Associate

Employment type:

Full-time

Job function:

Management and Manufacturing

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