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TriMark USA

Commercial Kitchen Equipment Service Technician

TriMark USA, Wilkinsburg, Pennsylvania, United States

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TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. Headquartered in Massachusetts, the company has locations across the country offering customized solutions based on their I.C.A.R.E. values.

Service Technician - All Levels (Associate, Service, Senior) Join the team that powers the kitchens of America. As a Service Technician, you'll keep restaurant kitchens, stadium concessions, and hospital cafeterias running smoothly.

Why You'll Love It Here We provide a company van or truck, company credit card, company cell phone, and all tools required to succeed. Pay is portal‑to‑portal and includes 401(k) match and bonus opportunities. Continuous learning is offered through hands‑on manufacturer training, tuition reimbursement, and CFSP prep programs. Benefits are effective day one and include medical, dental, vision, pet & legal insurance and paid time off for community service.

About the Role Depending on your experience, you will be hired at the Associate, Service, or Senior Technician level with pay and responsibilities commensurate with your skills. Responsibilities include installations, maintenance, and repairs of commercial kitchen equipment.

Reports To Service Manager

Employment Type Full‑time

Travel Up to 25% (mostly for training and development)

Level Associate, Service, or Senior Technician (based on experience and capability)

What You'll Do

Diagnose, repair and install a wide range of commercial kitchen equipment.

Handle on‑call rotation and complex troubleshooting.

Maintain company vehicle, tools, and parts inventory.

Provide training and mentorship to junior technicians.

Follow safety protocols and perform regular safety checks.

Document work orders and service reports using company tablets.

Collaborate with customers, manufacturers, and sales reps.

Use creative problem‑solving to address repair challenges.

What It Takes

Associate Technician:

Entry‑level role for individuals with mechanical aptitude, learning willingness, or related technical education.

Service Technician:

1–2 years of experience servicing or installing commercial kitchen or refrigeration equipment.

Senior Service Technician:

3+ years of advanced experience leading complex installations and mentoring.

Technical or trade school training preferred (especially refrigeration).

Valid driver’s license with a clean record.

Strong communication and independent work skills.

Ability to travel up to 25% in the first two weeks.

Must pass a background check and drug screen.

Physical Requirements

Lift up to 75 lbs.

Stand, bend, kneel, crawl, and climb as needed.

Operate tools with precision.

Ready to Roll? Join a company that provides training and trust for a lasting career. At TriMark, every technician matters.

Compensation and Benefits The range provided represents the national average pay range for this position and may vary based on qualifications and geographic location.

In addition to base salary, employees may participate in TriMark's benefits programs, 401(k) with employer match, and bonus opportunities for leadership positions.

Equal Employment Opportunity TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. We are committed to promoting diversity, inclusion and belonging through education and experience.

Non‑Discrimination Policy TriMark prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Accommodation For reasonable accommodation, contact accommodations@trimarkusa.com.

Scam Alert TriMark will never ask for personal information or charge for job applications. All communications will come from an email address ending in @trimarkusa.com. If you have concerns, contact recruitment@trimarkusa.com.

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