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Alsco Uniforms

Route Supervisor

Alsco Uniforms, Anchorage, Alaska, United States, 99507

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Route Supervisor

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Alsco Uniforms

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Classification: Non-Exempt

We are Alsco Uniforms. We’ve been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It’s our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them.

Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We’re seeking driven professionals with ambition to grow within our company. We’d love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development.

Join our team and build your career with Alsco Uniforms!

Job Summary The Route Supervisor supports the Service Department in the goal to provide excellent customer service at all times and assists with the management of route districts. The RS reports to the District Manager.

Benefits

401K Plan with Company Match

Medical, Dental, Vision, FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Choice of Global Cash Card or Direct Deposit

Career Advancement

Learning & Development Opportunities

Inclusive and Diverse Team Environment

Benefits may vary for positions covered by a collective bargaining agreement.

Essential Functions

Assist in developing a district into a highly productive team through continuous training, regular meetings, daily check‑ins, fostering a positive work environment, route rides, supervising, and building strong relationships with each RSR.

Assist the DM as assigned to ensure customer loyalty and outstanding service through customer visits, audits, new installs, problem solving, open communication, and negotiation with customers.

Lead the district to success, communicate changes and policies, evaluate route organization, project a professional image, and require the same from the district, cooperating with other departments in the branch.

Support the department so that all company policies and procedures are followed, including safety and Service SOP. Evaluate service procedures and make recommendations.

Complete general route responsibilities when necessary; safely operate company vehicles following all applicable laws and company policy.

Assist in retention and growth, sales, promotions, contests, proper product mix, and continued customer relationships.

Perform, as needed, all responsibilities of an RSR at a higher level with a managerial perspective, evaluating the route and RSR performance.

Perform all responsibilities of a Route Relief/Utility RSR as needed.

When running a route, up‑sell, cross‑sell, and sample all lines of service or product, ensuring a profitable product mix. Monitor and report competitive activity. Keep service agreements current and renewed.

Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions

Work with and support other service personnel as required by supervision.

Qualifications

Valid Driver’s License and be 21 years or older.

Maintain a driving record free of chargeable accidents, speeding, safety or other violations.

Demonstrate excellent customer service and route sales skills.

Excellent verbal and written communication skills in English, comprehend and follow direction, and good time management skills; work well as a team player.

Recognize colors, sizes, and types of product and count, add, and subtract accurately.

Education

High School graduation or equivalent experience.

Travel Requirements

Frequently within the branch area.

Typical Environmental Conditions

Operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.

Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity

Physical demands: sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.

Equal Employment Opportunity Alsco Uniforms is an Equal Employment Opportunity Employer. Candidates are considered for employment with Alsco Uniforms without regard to race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other classification protected by applicable federal, state, or local law.

Seniority Level Mid-Senior level

Employment Type Full‑time

Job Function Sales and Business Development

Industries: Facilities Services

Referral Information Referrals increase your chances of interviewing at Alsco Uniforms by 2x.

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