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ManpowerGroup Global, Inc.

ServiceNow Consultant

ManpowerGroup Global, Inc., Nashville, Tennessee, United States, 37247

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Our client, a leading organization in the technology and IT services sector, is seeking a ServiceNow Consultant to join their team. As a ServiceNow Consultant, you will be part of the IT Operations Management support team. The ideal candidate will demonstrate strong communication skills, problem-solving abilities, and a proactive mindset, which will align successfully in the organization.

Job Title:

ServiceNow Consultant

Location:

Fort Mill, South Carolina

What's the Job?

Lead the design, implementation, and optimization of enterprise-grade IT Operations Management (ITOM) and observability solutions.

Integrate and orchestrate tools such as Dynatrace, SolarWinds, AlertSite, and ServiceNow modules (CMDB, Event Management, CSDM).

Work closely with customers to drive Event management, ServiceNow CMDB accuracy, CI Mapping, and automation across hybrid environments.

Oversee analysis and identification of automation opportunities, developing and deploying automation scripts and workflows.

Architect and maintain a governed CMDB aligned with CSDM best practices, ensuring accurate service mapping and CI relationships.

What's Needed?

7+ years of experience in ITOM architecture, preferably with ServiceNow.

Deep expertise in CMDB, Discovery, Service Mapping, Event Management, and CSDM.

Hands‑on experience with Dynatrace, SolarWinds, AlertSite, and other observability platforms.

Strong understanding of ITIL, ITSM, and Change Management processes.

Certification in ServiceNow or Observability Tools is preferred.

What's in it for me?

Opportunity to work on innovative ITOM and observability projects.

Collaborate with a dynamic and skilled team of professionals.

Enhance your expertise with leading tools and platforms.

Contribute to enterprise‑wide automation and optimization initiatives.

Gain valuable experience in a fast‑paced, forward‑thinking environment.

Upon completion of waiting period consultants are eligible for:

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Account

Supplemental Life Insurance

Short Term and Long Term Disability Insurance

Business Travel Insurance

401(k), Plus Match

Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

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